Reliable Subaru
Springfield, MO
Filter Reviews by Keyword
By Type
Showing 87 reviews
Helpful staff made a pleasant experience. The entire staff from initial contact generated by an Internet request to the Representative who handle me the keys made this experience a pleasant on The entire staff from initial contact generated by an Internet request to the Representative who handle me the keys made this experience a pleasant one. One hears all sorts of negative stories about buying a used car. None of that was seen during my experience with the Staff here. They were very helpful throughout my whole process, even when I had a small bump in the road of financing. It seemed everyone went out of their way to make me feel like I was the only customer they had to take care of at that time. I would certainly recommend visiting Reliable Imports for your vehicle needs. More
the best service Our sales person Tim was very friendly and knowledgeable about the car. The best experience I have had at a dealership. The sales person worked arou Our sales person Tim was very friendly and knowledgeable about the car. The best experience I have had at a dealership. The sales person worked around our schedule not his. I would buy another car or rv from them. They were the best. More
Ethan Henry - 2015 Subaru Legacy Excellent: Straight forward negotiations, answered my questions, efficient all the way through. Thank you. Will highly recommend to others. this fo Excellent: Straight forward negotiations, answered my questions, efficient all the way through. Thank you. Will highly recommend to others. this form keeps asking for more words . out of time More
Friendly and Fast I would highly recommend anyone who is looking to buy a new vehicle to visit Reliable Imports. I Absolutely LOVE my new Venetian Red Subaru Forester! I would highly recommend anyone who is looking to buy a new vehicle to visit Reliable Imports. I Absolutely LOVE my new Venetian Red Subaru Forester!!!! More
Amazing dealership. Customer satisfaction is their goal! This dealership went out of their way to make me feel like a person and NOT a sale. I have never had a purchasing experience like this one. I had be This dealership went out of their way to make me feel like a person and NOT a sale. I have never had a purchasing experience like this one. I had been driving a 1996 Honda Accord because I hated going to a car dealership. Reliable Imports totally transformed by idea of what a car buying experience should feel like. They truly live by the motto "The customer is our priority!" Fast and professional during the entire process but with a personal touch you just don't find at other dealerships. I am family now! Wouldn't go anywhere else. Kristin More
Great Auto Buying Experience Damon Adcock was outstanding in every way. He made this my best ever auto buying experience. He was kind,thoughtful, & considerate of our time. He kn Damon Adcock was outstanding in every way. He made this my best ever auto buying experience. He was kind,thoughtful, & considerate of our time. He knew the Subaru Outback extremely well & took time to demonstrate the features & answer our questions. Jared Crawford was also very helpful by phone. We will return to him for future car purchases. More
Like No One Else - Where Our salesman was Ted W.. He never was pushy at all . He gave us time to our self to look around with out him , which we were impressed on that . Over Our salesman was Ted W.. He never was pushy at all . He gave us time to our self to look around with out him , which we were impressed on that . Over all we felt everyone is friendly and didn't feel like we were at a dealer ship that we have experienced in the pass . We drive 140 miles one way just to deal with them . More
Fantastic people work here -- and Subarus are the best! Multiple car purchases here. I've dealt primarily with Ethan Henry, who is as sharp a young salesman as there is in this region. Just an outstanding Multiple car purchases here. I've dealt primarily with Ethan Henry, who is as sharp a young salesman as there is in this region. Just an outstanding young guy who really knows the product and how to best deal with the customer. The staff is really fantastic all the way through, and the Subaru Forester? LOVE. If you are in the market for a new vehicle and you don't swing by, you're doing yourself a disservice. Do yourself one more favor -- ask for Ethan when you go! More
2015 Forester Purchase After seeing the Consumer Reports ratings for the 2015 Subaru Forester I really wanted to try one out. I contacted Reliable Imports to set a test dri After seeing the Consumer Reports ratings for the 2015 Subaru Forester I really wanted to try one out. I contacted Reliable Imports to set a test drive appointment and realized, at that time, they were a superior dealership by their contact and interest. I arrived late for my appointment, but Jared, my contact was ready. He introduced me to Justin, my sales rep to give me a test drive and answer any questions I had. Justin and Jared worked very hard to find the vehicle I wanted and to put together a sale. While they were having the car detailed for my departure, my granddaughter and I looked at used cars for her. Justin again worked with me, and before long I had purchased another car. So I went from not knowing if I was going to buy one car to actually purchasing two cars. Thank you Justin, Jared, and Reliable Imports. More
Excellent experience It was time for me to replace my old car and after researching and driving cars at other dealerships I decided to check out the Subaru Crosstrek. When It was time for me to replace my old car and after researching and driving cars at other dealerships I decided to check out the Subaru Crosstrek. When I went in to test drive I met Don Logan. He was great to work with, he made the process easy and hassle free, and was patient considering it was about a month between my initial drive and me finally deciding to buy. This was my third car, but my first new car purchase. Don and Russell definitely made this process great. I know where I will be buying my next cars from. Reliable Subaru is awesome, they have definitely won me over. More
