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Reliable Toyota

Springfield, MO

Overview
Reviews
4.9
5,872 Reviews
Call Dealership (417) 459-4400
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3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,872 reviews

February 16, 2025

Evan Lee and John Nguyen were great to work with made the process painless. Had all our questions answered before we could ask them. Would definitely recommend them to anyone in the market for a vehicle More

by Jessnickcamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Lee, John Nguyen
Report | Print
Feb 17, 2025 -

Reliable Toyota responded

Thank you for your kind words! We're thrilled to hear that Evan and John made the process smooth and hassle-free for you. Providing a seamless experience and answering all your questions is what we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 15, 2025

I found a great car at Reliable Toyota thanks to Rex Lyons. He was friendly and personable. His experience and knowledge were so helpful through this process. I highly recommend Rex and Reliable Toyota! More

by sierrasnowden14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Lyons
Report | Print
Feb 17, 2025 -

Reliable Toyota responded

Thank you for your kind words! We're so glad to hear that Rex helped you find the perfect car and made the process smooth with his experience and knowledge. We truly appreciate your recommendation and are grateful for your support. Enjoy your new car, and we look forward to assisting you again in the future!

February 15, 2025

Great service from Rex Lyons at Reliable Toyota. I highly recommend purchasing from this dealership. More

by adsnowden86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Lyons
Report | Print
Feb 17, 2025 -

Reliable Toyota responded

Thank you for your great feedback! We're thrilled to hear that Rex provided excellent service and that you had a positive experience at Reliable Toyota. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 15, 2025

Great value! Great selection! Great service! Definitely recommended and planning on making another purchase in the future! More

by Julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Dugger
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Feb 17, 2025 -

Reliable Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our value, selection, and service. We truly appreciate your recommendation and look forward to helping you with your next purchase in the future!

February 15, 2025

Very helpful, positive and kind people to work with and the process was quick and easy. More

by Amcadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam R Clair
Report | Print
Feb 18, 2025 -

Reliable Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive and smooth experience with our team. We appreciate your support and look forward to assisting you again in the future!

February 13, 2025

Drew Stevenson did a great job, very professional, would deal with him again! Go see Drew More

by Larry72562
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Report | Print
Feb 17, 2025 -

Reliable Toyota responded

Thank you for your positive feedback! We're delighted to hear that Drew did a great job and that you found him very professional. We'll be sure to pass along your kind words. We appreciate your business and hope to see you again!

February 13, 2025

I bought a car end of November. I've driven it under 200 miles and it is already in the shop. Called about the extended warranty I purchased and they said to read the brochure about More

by w_cones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Do not remember. He was young and relatively new.
Report | Print
Feb 17, 2025 -

Reliable Toyota responded

We sincerely apologize for the inconvenience you’ve encountered with your vehicle and the frustration regarding your extended warranty. It’s important to us that our customers feel fully informed and supported throughout their purchase, and we regret that we did not meet those expectations in this case. Please reach out to Lincoln Whisler, our Marketing Manager, at 417-200-9993. He will assist in reviewing your concerns and ensure that you receive the support you need moving forward.

February 12, 2025

I was pleased to work with a female salesperson and the process was simple. There was a small hiccup after the sale but Catherine was quick to fix the issue with Anthony and made it easy for me as I don’t More

by kaalgarluva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine
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Feb 13, 2025 -

Reliable Toyota responded

We're thrilled to hear about your positive experience, especially with Catherine and Anthony. We appreciate that you noticed how our team goes above and beyond to resolve issues and provide exceptional customer service. Your feedback highlights our commitment to respecting our customers' time and ensuring complete satisfaction, even when small challenges arise. We're particularly grateful that you felt supported throughout the process and that our team's approach made it easy to work through any post-sale concerns. Your willingness to recommend Catherine and Anthony speaks volumes about the quality of service we strive to deliver. Thank you for taking the time to share your experience and for choosing our dealership.

February 12, 2025

Grateful for Rex Lyons help in assisting us in the purchase of an awesome minivan for our business! More

by Krystin Gertson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Lyons
Report | Print
Feb 13, 2025 -

Reliable Toyota responded

We're thrilled to hear that Rex was helpful in assisting you with the purchase of a minivan for your business! It's great to know that our team could provide you with an awesome vehicle to meet your business needs. Thank you again for your positive feedback, and we wish you much success with your new minivan!

February 11, 2025

We are so happy to get another Toyota from this dealership, the service was excellent, shaq the salesman was very helpful and kind, thanks again. More

by Aneyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaq victoria
Report | Print
Feb 12, 2025 -

Reliable Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you're so happy with your new Toyota and that you had an excellent experience with our service. We're especially glad that Shaq, our salesman, was helpful and kind. We appreciate you recognizing his efforts in making your car-buying process a positive one. We value your business and look forward to serving you again in the future.

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