Reliable Toyota

Reliable Toyota responded

We truly appreciate your incredible loyalty to Reliable Toyota! Adam's commitment to exceptional service clearly shows why you've purchased five Highlanders with us. Your trust means everything to us, and we're honored to be your go-to dealership for both sales and service. Thank you for being such a valued customer!

Reliable Toyota responded

Thank you for sharing your positive experience with Adam at Reliable Lexus! We're delighted to hear that he was friendly, patient, and took the time to thoroughly explain everything to you. Our team is committed to providing personalized service that meets each customer's unique needs, and Adam clearly exemplified this approach. We appreciate you taking the time to recognize his excellent customer service. We strive to ensure every customer feels heard, understood, and supported throughout their entire experience with us.

Kim responded

Adam, Thank you for being courteous, caring and explaining everything to me. Thank you for being the one to sell me my 3 cars every 5 years,lol. Not sure how that always worked out that way. I only came in for an oil change and had no plans of buying a new car. I ended up paying for the oil change and drove across town and back and did not get my shopping done. Thank you!

Reliable Toyota responded

Thank you for sharing your wonderful experience with us! We're delighted that from the moment you arrived, you felt welcomed and received prompt, friendly service. Our team takes pride in creating a smooth, efficient car-buying process that starts online and continues seamlessly through every interaction. We appreciate that our staff was helpful, answered all your questions, and made your car purchase a positive experience. Your feedback reinforces our commitment to providing exceptional customer service at every touchpoint. We're thrilled you found our process efficient and enjoyable, and we look forward to continuing to serve you in the future.

Reliable Toyota responded

Bruce demonstrated exceptional customer service during the vehicle purchase and trade-in process. He was attentive to the customer's needs, accommodating in his approach, and patient throughout the entire transaction. By providing a supportive and understanding experience, Bruce helped make the car buying process smooth and comfortable for the customer. His dedication to ensuring customer satisfaction is a testament to the high-quality service at Reliable Toyota Lexus BMW Audi in Springfield.

Reliable Toyota responded

We’re sorry to hear about your experience with your vehicle purchase. We’d like the chance to review this situation further. Please contact our Marketing Manager, Lincoln Whisler, at 417-200-9993 so we can discuss your concerns in more detail and work toward a resolution. Your feedback is valuable to us, and we appreciate the opportunity to make this right.

Reliable Toyota responded

Thank you so much for sharing your incredible experience with us! We're thrilled to hear that Cat's patience and outstanding service made such a significant impact on your car-buying journey. It means the world to us that you felt so comfortable and supported that what started as a potential "not needed" turned into a desired purchase. We're grateful for customers like you who make our work truly rewarding, and we look forward to continuing to provide exceptional service that exceeds expectations.

Reliable Toyota responded

Thank you for sharing your incredible journey with us! It's heartwarming to hear how Catherine's exceptional service has not only helped you and your sister but also extended to your friend's car purchase. We're thrilled that what started as a potential "shot in the dark" turned into a seamless and satisfying experience that transformed you into Toyota advocates. Catherine and our entire team are committed to making every customer interaction this memorable, and we truly appreciate your trust and recommendation.

Reliable Toyota responded

Thank you so much for your incredible loyalty to Reliable! We're thrilled that Jack made your vehicle purchase not just smooth, but enjoyable. The fact that this is your third vehicle with us is a testament to the trust and relationship we've built together. We're honored by your commitment and promise to continue providing the exceptional service you've come to expect. We look forward to many more great experiences together!

Reliable Toyota responded

We are thrilled to hear about your incredible experience with Benjamin at Reliable Toyota! We understand that purchasing a new vehicle can be nerve-wracking, and we're so pleased that Benjamin was able to make you, and your husband feel comfortable throughout the entire process. His commitment to ensuring your satisfaction and offering ongoing support demonstrates the kind of exceptional customer service we strive to provide. Thank you for choosing Reliable Toyota and for taking the time to share your positive experience. We hope you enjoy all the wonderful technology features in your new Corolla and look forward to seeing you again. Your trust means everything to us!

Reliable Toyota responded

We are thrilled to hear about your exceptional experience purchasing a new Toyota Sienna at Reliable Toyota! We're so glad Michael could make your car buying journey smooth, professional, and enjoyable. His attention to detail, clear communication, and expertise in sales and trade-ins clearly made a significant difference in your purchasing process. We appreciate that you took the time to share such a positive review and highlight Michael's outstanding service. Our team works hard to provide an exceptional customer experience, and hearing that we exceeded your expectations means everything to us. Thank you for choosing Reliable Toyota and for your enthusiastic recommendation. We look forward to continuing to serve you and hope you enjoy your brand new Sienna for many miles to come!

George Fortu responded

Thank You !!!