Reliable Toyota

Do NOT buy from here. I bought a Ford Hybrid from this dealership on 12/31/2024, and it’s been nothing but a nightmare since. The car was sold without a lien release, so I bought a Ford Hybrid from this dealership on 12/31/2024, and it’s been nothing but a nightmare since. The car was sold without a lien release, so I couldn’t even take possession for 2 full months. There was no urgency from them to fix the issue, and I had to constantly call for updates. The sales process is manipulative. The sales agent kept asking what monthly payment I could afford, then ignored my stated limit and pushed higher payments, using phrases like “we’re trying to get you the best deal” while mentioning features I liked during the test drive. They quoted me a specific interest rate and payment, had me sign a pre-agreement, and then during final signing, someone else swoops in with “Good news! We got your rate down and added coverage!” Sounds good—except they don’t explain the coverage or give you any choice. You’re handed a tablet, and that’s the only time you touch it. They take it out of your hands, quickly skim through the contract while clicking all the signatures and initials for you, speeding past the pages where the expensive add-ons are buried. Ask a question, and you get vague reassurances like “It covers a lot, it’s a great plan,” then they rush to get you out the door with no physical breakdown of your service contract or options. You leave stuck with coverage you didn’t choose, and the payment you agreed to—even if you cancel, your monthly payment doesn’t change. Then four months later, my check engine light comes on. Surprise—they don’t work on Ford hybrids. How was a proper inspection even done before selling it? I called the MPP service company and was initially told I had great coverage—only to find out later they told me the wrong plan. My mechanic called and was told nothing is covered under the plan I was sold. I was forced into a low-tier EV/Hybrid package that doesn’t include major hybrid components like the battery system I would have chosen. Now I’m stuck paying $1,667 out-of-pocket to repair a hybrid cooling system—just six months after purchase, and after only four months of actual use. (The issue can cause my vehicle to catch on fire.) Worst customer service I’ve ever experienced. They violate every MO State Law around fair disclosure and contract transparency. Save yourself the headache and go anywhere else. More

Robbie Avila helped us buy our Toyota Tacoma. He made the process easy and was very helpful. Would highly recommend. He made the process easy and was very helpful. Would highly recommend. More

Robbie Avila made our car buying experience wonderful. He was easy to work with and would highly recommend. He was easy to work with and would highly recommend. More

I had an excellent experience working with Evan Killingsworth when purchasing my new vehicle. From the moment I walked in, he was friendly, knowledgeable, and never pushy. He took the time to answe Killingsworth when purchasing my new vehicle. From the moment I walked in, he was friendly, knowledgeable, and never pushy. He took the time to answer all my questions, explain my options clearly, and helped me find the perfect car that fit both my needs and budget. What stood out the most was their honesty and dedication to making sure I felt comfortable throughout the entire process. Evan went above and beyond to ensure everything went smoothly, including the trade-in and financing. I truly appreciated the stress-free experience and would highly recommend them to anyone looking to buy a car. More

Trent D. 1000000/10 to work with. He didn’t pressure us at all. He listened to what we wanted and required out of a vehicle and he worked the numbers perfectl 1000000/10 to work with. He didn’t pressure us at all. He listened to what we wanted and required out of a vehicle and he worked the numbers perfectly. Really a genuine guy with good humor! I would absolutely come back and work with him. I haven’t had great experiences buying brand new cars and this was SEAMLESS and quick. More

Tony Grant was very helpful and wasn’t pushy in any way. He worked to get us the best deal he could. Appreciate the service and would recommend him to anyone. way. He worked to get us the best deal he could. Appreciate the service and would recommend him to anyone. More

Andrew Moore took well care of us during our visit Super friendly and polite person friendly and polite person More

I highly recommend my sales consultant, Drew Stevenson at Reliable Toyota. His dedication and expertise along with his genuine and personable demeanor made the purchasing process straightforward and smooth. Reliable Toyota. His dedication and expertise along with his genuine and personable demeanor made the purchasing process straightforward and smooth. More

Bought a certified RAV4 from Mr Cody Blankenship. He was kind, as well as informative. He wasn’t pushy, but showed enough urgency to make me pull the trigger. Thank you Cody Blankenship and the relia He was kind, as well as informative. He wasn’t pushy, but showed enough urgency to make me pull the trigger. Thank you Cody Blankenship and the reliable team. More

Matt Wampler was very helpful and very friendly didn't even plan on buying a car today but was a great deal we are very happy w our purchase even plan on buying a car today but was a great deal we are very happy w our purchase More