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Reliable Toyota

Springfield, MO

4.9
5,923 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,923 reviews

October 13, 2021

My engine blew up a month later. I was told the sound it was making was just a guard or something rattling. It was the oil pump. I replaced the motor myself and I now a nice ride, but it's not "$5600" nice. More

by glenstaton2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy
Oct 18, 2021 -

Reliable Toyota responded

Hello Glen and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please reach out to our Marketing Manager, Lincoln Whisler, at 417-655-9507 as soon as possible.

October 13, 2021

Ask for Victor Pla because he is one greatest salesman I have ever met. Thank you for everything! More

by patmckeehan3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Pla
Oct 14, 2021 -

Reliable Toyota responded

Thank you for your positive review for Victor!

October 13, 2021

Rudy gave me the grand tour as I was not real sure of what I was looking for.His knowledge of the different models was truly outstanding. I finally decided on a 2020 camry xse and am really enjoying this More

by kelleycar54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Baltran
Oct 14, 2021 -

Reliable Toyota responded

Thank you for your positive feedback, Kelley!

October 13, 2021

My dealers name was Rudy, the guy was amazing. Continues to help me with my purchase when I have questions and it’s been months. More

by Jhezkah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Beltran
Oct 14, 2021 -

Reliable Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 13, 2021

I find something new every day that they lied to me about . I could go on and on about xxxx near every department at the end of the day you are just a sale to them and they will say what they can to get you More

by gena.peterson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Letterman
Oct 18, 2021 -

Reliable Toyota responded

Gena, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please reach out to our Marketing Manager, Lincoln Whisler, at 417-655-9507 as soon as possible.

October 13, 2021

Adam Clair was such a great help! Helped me get into a brand new 2021 tundra and I couldn't be happier! More

by Wrightscollc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam clair
Oct 14, 2021 -

Reliable Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 12, 2021

Our experience at Reliable Toyota was great. Adam Clair and the support staff provided excellent support in our purchase. Adam was very good providing information and status updates during the paperwork, More

by Alan Johnston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Clair, Bruce Smith
Oct 13, 2021 -

Reliable Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 11, 2021

Noah Abram provided outstanding customer service, answering all of my questions, while ensuring the Tundra I purchased had all the options I wanted. More

by Bruce J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Abram
Oct 13, 2021 -

Reliable Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 09, 2021

Cody was friendly and knowledgable. He worked with my credit score and current position to get me in the truck I needed. He is a great conversationalist and made me feel very comfortable with the sale. More

by Crystalclearprovision@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Blankenship
Oct 11, 2021 -

Reliable Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 09, 2021

Our experience at Reliable Toyota was wonderful. The process was smooth and they were helpful every step of the way. Cody went above and beyond to make our car buying experience a great one. More

by Laceyzanzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Blankenship
Oct 11, 2021 -

Reliable Toyota responded

Thank you for your positive feedback, from all of us here at Reliable Toyota!

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