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Reliable Toyota

Springfield, MO

4.9
5,885 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,885 reviews

April 12, 2024

Jack Dugger took amazing care of us. Made sure to explain everything. Would recommend to anyone! More

by Asherwillcock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Dugger, Robbie
Apr 15, 2024 -

Reliable Toyota responded

We're thrilled to hear you had a fantastic experience! Thank you for recognizing Jack Dugger's attentiveness in explaining everything thoroughly. At Reliable Toyota, customer education is a priority, and it sounds like Jack did a great job ensuring you felt informed throughout the process. We appreciate you recommending Jack and our services to others!

April 12, 2024

Would highly recommend dealership. Not to pushy and very helpful. Will buy more cars in the future. More

by dtackitt07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Warfel
Apr 15, 2024 -

Reliable Toyota responded

We're thrilled to hear you had a positive experience at our dealership! Thank you for recommending us – it means a lot. We take pride in creating a welcoming and informative environment, and it sounds like we achieved that for you. We appreciate you mentioning our staff was helpful without being pushy. At Reliabe Toyota, we believe in providing excellent customer service while respecting your buying journey. Congratulations on your new car, and we're happy to hear you'll consider us again in the future!

April 11, 2024

We are very pleased with the attention from Reliable. I highly recommend working with CHAD. He is friendly, patient, and thorough explaining car details. More

by Suzanne Brock
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler
Apr 15, 2024 -

Reliable Toyota responded

Thank you so much for the fantastic review! We're thrilled to hear you had a positive experience, and that Chad's friendly and thorough approach made car shopping enjoyable. We'll be sure to pass your kind words on to him. At Reliable Toyota, we take pride in our customer service, and we're always happy to go the extra mile to ensure our customers find the perfect car. Welcome to the Reliable Toyota family, and congratulations on your new vehicle!

April 11, 2024

Bruce did an outstanding job helping us find the perfect car. His knowledge of each car he showed us was very impressive. The dealership was clean and everyone was helpful and polite. More

by claimsadjuster7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Apr 12, 2024 -

Reliable Toyota responded

Thank you for leaving such a fantastic review about your experience! We're thrilled to hear that Bruce was instrumental in helping you find the perfect car. Bruce's in-depth knowledge of our vehicles allows him to confidently match customers with their ideal car. It's fantastic to hear he impressed you with his expertise! We appreciate you mentioning the cleanliness of our dealership and the helpfulness of our staff – we strive to create a welcoming and informative environment for all our customers. We'll be sure to pass along your kind words to Bruce – he'll be delighted to know his efforts made such a positive difference in your car-buying experience. Congratulations on your new car! We know you'll enjoy it for many miles to come. Please don't hesitate to reach out to Bruce or any of our team members if you have any questions or need service in the future. We're always happy to help!

April 11, 2024

Nathan was amazing helping get my new Toyota Rav4! Helped get my car in the price range I wanted. More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 12, 2024 -

Reliable Toyota responded

We're so happy to hear your experience finding your new Toyota RAV4 was amazing! It sounds like Nathan made the car-buying process smooth and stress-free, which is exactly what we aim for. Nathan's dedication to staying within your budget while helping you get the vehicle you truly desired is truly commendable. We appreciate you recognizing his hard work! Congratulations on your new RAV4! It's a fantastic SUV, and we know you'll enjoy many happy miles on the road ahead. Please don't hesitate to reach out to Nathan or any of our team members if you have questions about your RAV4 or need service in the future. We're always happy to assist you!

April 11, 2024

Drew Stevenson and Noah were never helpful. They explained the process and helped us come to a agreed upon deal. More

by donjens08
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson Noah
Apr 12, 2024 -

Reliable Toyota responded

Thank you for taking the time to leave a review about your experience! We appreciate your feedback. We're glad Drew and Noah were able to answer your questions, explain the process, and ultimately help you find a car that meets your needs at a price you're comfortable with. That's what we strive for at Reliable Toyota! Thank you for choosing us, and we hope to seeing you again soon!

April 10, 2024

Reliable Toyota is the best Toyota dealer we have used. Our sales rep, Jordan McClain is an excellent sales person. More

by chicks50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McClain
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear that we stand out as the best Toyota dealer you've used, and that our salesperson, Jordan McClain, provided you with an excellent experience. At Reliable Toyota, we strive to provide exceptional service throughout the car-buying journey. It sounds like Jordan embodied that commitment and made your experience positive and memorable. We'll be sure to recognize him for his dedication! Thanks again for choosing Reliable Toyota! We look forward to serving you for many miles to come with your new car.

April 10, 2024

Great service and attention to detail. Salesman was very knowledgeable on all the bells and whistles in the Highlander I purchased. Follow up was great to see if I had any more questions a More

by Maggie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Talik
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear you experienced both "great service" and a high level of attention to detail throughout your car-buying process. It sounds like your salesperson did a fantastic job explaining all the features of your new Highlander. A knowledgeable salesperson can make a big difference in the car-buying experience. We appreciate you acknowledging their expertise! We're also glad to hear that our follow-up efforts were appreciated. At Reliable Toyota, we believe in building relationships with our customers and ensuring they're happy with their purchase long after they drive off the lot. Congratulations again on your new Highlander! We look forward to seeing you again for your first service appointment. In the meantime, if you have any questions about your new car, please don't hesitate to reach out to us.

April 09, 2024

Always a great experience with with Reliable Toyota. This is the second truck we have purchased from Jordan McClain. Would recommend to anyone. More

by KurtH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McClain
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear that we have consistently provided you with a "great experience," and that Jordan McClain has made your truck-buying journey smooth and enjoyable on two separate occasions. Recommendations like yours mean a lot to us! At Reliable Toyota, we strive to build lasting relationships with our customers, and it sounds like Jordan has done just that. We'll be sure to recognize him for his dedication to providing exceptional service. Thanks again for choosing Reliable Toyota and congratulations on your new truck! We look forward to serving you for many miles to come.

April 09, 2024

Tod was very professional and inviting. He responded to any questions we had and made the experience with this purchase very easy. More

by kevinspfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Warfel
Apr 11, 2024 -

Reliable Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Tod made your car-buying experience professional, informative, and easy. At Reliable Toyota, we believe in creating a comfortable and transparent environment for our customers. It sounds like Tod achieved that for you by being welcoming, responsive to your questions, and streamlining the buying process. We'll be sure to pass on your kind words! Thanks again for choosing Reliable Toyota and congratulations on your new car! We look forward to serving you for many miles to come.

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