
Rensselaer Honda
Troy, NY
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I am most grateful for Bill Tucker's kindness and expertise in the purchase of my pre-owned/certified Honda HRV. Bill made the finance and paperwork easy. He had me meet Eileen so she could teach me expertise in the purchase of my pre-owned/certified Honda HRV. Bill made the finance and paperwork easy. He had me meet Eileen so she could teach me all the new technology of the HRV. I've been sitting in the Houston Field House of the RPI Hockey games for years seeing the Rensselaer Honda advertisement and the cars driven on the ice for the "sink a puck" for 1 lucky fan. Thank you Rensselaer Honda - especially Bill Tucker. Gail Cotler More
It was an easy process and all staff were amazing especially my car salesman.They even got my payments to less then what we talked about!!! Amazing seriously especially my car salesman.They even got my payments to less then what we talked about!!! Amazing seriously More
Excellent customer service. Thank you to the mechanics and service professionals. I’ve been a customer here for over 10 years. Highly recommend. Thank you to the mechanics and service professionals. I’ve been a customer here for over 10 years. Highly recommend. More
Glen Shefkowitz provided excellent customer service. Work was done quickly and Glen explained everything well, and also went out of his way to get me the results of a battery test. Staff and service a Work was done quickly and Glen explained everything well, and also went out of his way to get me the results of a battery test. Staff and service at this location are excellent. More
So I've had some rough experiences here with service BUT I want to commend the department for going above and beyond to make it right. Some mistakes were made, and I am still on the fence with trusting them I want to commend the department for going above and beyond to make it right. Some mistakes were made, and I am still on the fence with trusting them to complete some services; however, I am confident and grateful for the team that recognizes when something goes wrong and does what they can to make it right moving forward. Their friendliness, helpfulness, and persistence is great. I typically work with Jeanette, but Jason was also critical in solving the problem I had over the summer. Thanks for your help! More
The customer service team is very friendly and helpful. If they can’t personally help you they make sure they find someone who can. If they can’t personally help you they make sure they find someone who can. More
It is easy to communicate either online or by telephone with the staff members at Rensselaer Honda and the wait times if you remain for your vehicle are accurate with the staff members at Rensselaer Honda and the wait times if you remain for your vehicle are accurate More
Fast and friendly staff. Glen Shefkowitz was amazing. It was a busy Saturday morning and he stepped in while his co worker was with an other client and busy with his client. Glen Shefkowitz was amazing. It was a busy Saturday morning and he stepped in while his co worker was with an other client and busy with his client. Glen was very friendly and outgoing. He updated throughout my appointment. He really went above and beyond making sure his clients are informed and satisfied. More
Very polite and respectful. They don’t push but work with you. Don’t seem like sleazy car sales people that are stereotypical. They don’t push but work with you. Don’t seem like sleazy car sales people that are stereotypical. More
This by far is the best honda dealership in the capital district, they make you feel like family there. Everybody professional and friendly and easy to deal with and never pushy. district, they make you feel like family there. Everybody professional and friendly and easy to deal with and never pushy. More