Mike was the best car salesman I have ever worked with, period. No pressure, no back and forth with the "sales manager"... An excellent experience!! Ellen was wonderful as well, showing me all the bells and whistles I would normally have to read about on my own in the manual. 2 of my daughters have purchased cars here in the past; they will keep coming back, as will I!!! Thanks everyone!
Best Car Purchase Experience Ever! Thank you Phil and Rensselaer Honda! This is truly the first time I felt no pressure purchasing a new vehicle. Right from the start I felt like Phil was more like a "friend" than a salesperson helping me learn about Honda cars. He helped me through the process and even guided me with some extra steps that I had to jump through with my last car. He found the exact car that I was looking for quickly and before long I was driving in my new Honda Civic. Thank you again for an awesome experience.
From the very beginning your staff (Audrey and Ellen) were outstanding to deal with. They answered my questions, made the process easy and I left with confidence that I made the right decision about my purchase. They were particularly knowledgeable and patient explaining the complexities of my new CR-V.
Always a pleasure at Rens. Honda, at this point in my vehicle history, it's like going home for a visit. The service is outstanding and stands alone from any other dealership. That's what keeps me coming back!
Rensselaer Honda has a personal service connection w many of its customers. The service dept is top notch- all the staff Kathy, Al, Blake & Jennifer are very accommodating and helpful at all times. I just purchased our 5 th car over the past 14 years. (Kids get the hand me down cars). The sales dept is fair and honest. I've had great experiences w Kerry and Phil in sales.
I was very impressed with the level of professionalism and knowledge the sales staff exhibited. They got me the exact car I wanted and worked to get me driving off the lot in less than 24 hours. Overall, excellent service!