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Rensselaer Honda

4.8

309 Lifetime Reviews

770 Hoosick Rd, Troy, New York 12180 Directions
Sales: (518) 279-1171

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309 Reviews of Rensselaer Honda

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September 01, 2017

"Best buying experience"

- dgsmith

Mike was the best car salesman I have ever worked with, period. No pressure, no back and forth with the "sales manager"... An excellent experience!! Ellen was wonderful as well, showing me all the bells and whistles I would normally have to read about on my own in the manual. 2 of my daughters have purchased cars here in the past; they will keep coming back, as will I!!! Thanks everyone!

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ellen Miranda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 06, 2017 -

Rensselaer Honda responded

Thank you for the amazing review! Your kind words are very appreciated and we hope to see you again.

August 31, 2017

"Best Car Purchasing Experience Ever!"

- Claudia A Schur

Best Car Purchase Experience Ever! Thank you Phil and Rensselaer Honda! This is truly the first time I felt no pressure purchasing a new vehicle. Right from the start I felt like Phil was more like a "friend" than a salesperson helping me learn about Honda cars. He helped me through the process and even guided me with some extra steps that I had to jump through with my last car. He found the exact car that I was looking for quickly and before long I was driving in my new Honda Civic. Thank you again for an awesome experience. Claudia S

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Recommend Dealer
Yes
Employees Worked With
Phil Rasile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 31, 2017 -

Rensselaer Honda responded

Thank you for the great review and kind words! It is very appreciated.

August 26, 2017

"Great Oil Change!"

- loomis024

A simple oil change done quickly. Kathy was informative about progress and great to work with. Car was done when she said it would be. Thanks Kathy!

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Recommend Dealer
Yes
Employees Worked With
Kathy Minahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 29, 2017 -

Rensselaer Honda responded

Thank you!

August 25, 2017

"Friendly and professional experience."

- John Lowrey

From the very beginning your staff (Audrey and Ellen) were outstanding to deal with. They answered my questions, made the process easy and I left with confidence that I made the right decision about my purchase. They were particularly knowledgeable and patient explaining the complexities of my new CR-V.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ellen Miranda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Audrey Pade
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 29, 2017 -

Rensselaer Honda responded

Thank you for the great review!

August 25, 2017

"Exceptional Service"

- Carqueen

Always a pleasure at Rens. Honda, at this point in my vehicle history, it's like going home for a visit. The service is outstanding and stands alone from any other dealership. That's what keeps me coming back!

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Recommend Dealer
Yes
Employees Worked With
Mike Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kathy Minahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Blake Race
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Al Yager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 25, 2017 -

Rensselaer Honda responded

Thank you for the amazing review!

August 25, 2017

"Great dealership"

- CHarlie

Rensselaer Honda has a personal service connection w many of its customers. The service dept is top notch- all the staff Kathy, Al, Blake & Jennifer are very accommodating and helpful at all times. I just purchased our 5 th car over the past 14 years. (Kids get the hand me down cars). The sales dept is fair and honest. I've had great experiences w Kerry and Phil in sales.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Phil Rasile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Marpe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kathy Minahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Blake Race
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Al Yager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kerry Scanlon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 25, 2017 -

Rensselaer Honda responded

Thank you for the great review! We are glad to have you as a customer.

August 25, 2017

"Very friendly and knowledgeable staff"

- Elise

I was very impressed with the level of professionalism and knowledge the sales staff exhibited. They got me the exact car I wanted and worked to get me driving off the lot in less than 24 hours. Overall, excellent service!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 25, 2017 -

Rensselaer Honda responded

Thank you for the 5 star review!

August 25, 2017

"20,000 mile service"

- jam

Service experience was excellent. Prompt and efficient. All was professional and new area very comfortable for waiting with coffee and snacks. Will be coming back for future service visits.

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Recommend Dealer
Yes
Employees Worked With
Jennifer Marpe
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 25, 2017 -

Rensselaer Honda responded

Thank you for the review!

August 25, 2017

"Wonderful "

- Jasperating

Great experience buying a car. Mike Williams and Ellen were very helpful. Stress free shopping. I will return to Rensselaer Honda and refer my friends. So much better than other dealers.

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Recommend Dealer
Yes
Employees Worked With
Mike Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ellen
Aug 25, 2017 -

Rensselaer Honda responded

Thank you for the review!!! Your kind words are very appreciated.

August 25, 2017

"Brake pads repaired"

- rpekins

I had a good experience, when I had my brake pads replaced. Always a pleasant experience, and greatly appreciated being driven to my house the first day, as it is difficult to find transportation.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Marpe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 25, 2017 -

Rensselaer Honda responded

Thank you for the kind words. We are glad that you took advantage of our free shuttle service.

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