
Rensselaer Honda
Troy, NY
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I needed routine service maintenance on my CR-V, plus I had a few issues with my tire pressure sensor and also some damage that had occurred around my front wheelwell trim, probably from a pothole. Raymon had a few issues with my tire pressure sensor and also some damage that had occurred around my front wheelwell trim, probably from a pothole. Raymond was my service representative during my visit and he was extremely helpful and professional. He pointed out that my front bumper had also been damaged. I had requested that my car be ready by noon and it was as promised. I need a follow up visit after a part is delivered. I am sure it will go just as smoothly as this visit did. More
Everyone is polite efficient honest and trustworthy. Would highly recommend them. Immaculate facility. Snacks an added feature. Would highly recommend them. Immaculate facility. Snacks an added feature. More
Was greeted on time and able to add additional service to my appointment. Job completed in a timely manor. The service advisor was very accomodating. my appointment. Job completed in a timely manor. The service advisor was very accomodating. More
Quick and easy buying process. The staff was knowledgeable, courteous and welcoming. Would recommend buying from Rensselaer. The staff was knowledgeable, courteous and welcoming. Would recommend buying from Rensselaer. More
2008 HONDA RIDGELINE NEEDED NEW IMMOBILIZER INSTALLED. QUOTED $570, CHARGED ME $990. CLAIMED THEY HAD TO DROP THE STEERING COLUMN TO DO THIS JOB. CHARGED ME 5 HOURS OF LABOR FOR A 2 HOUR JOB. VERY DISS QUOTED $570, CHARGED ME $990. CLAIMED THEY HAD TO DROP THE STEERING COLUMN TO DO THIS JOB. CHARGED ME 5 HOURS OF LABOR FOR A 2 HOUR JOB. VERY DISSATISFIED WITH THE SERVICE AND FALSE EXPLANATIONS THEY PROVIDED. WILL BE TAKING THEM TO SMALL CLAIMS COURT. More