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Rensselaer Honda
Troy, NY
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This dealership is tops! I am on my 7th or 8th Honda ( i have lost count. over 15 years. SALES DEPT:No high pressure talk. SERVICE DEPT. The best very patient, professional and takes time to throughtly have lost count. over 15 years. SALES DEPT:No high pressure talk. SERVICE DEPT. The best very patient, professional and takes time to throughtly explain the solutions. As a senio , I am comfortable bringing my car in.There is no selling you what you do not need. More
We cannot say enough at the level of kindness and professionalism we were given. We were a bit hesitant when we first went into dealership. We are of the old school mentality of lokking around the l professionalism we were given. We were a bit hesitant when we first went into dealership. We are of the old school mentality of lokking around the lot not having someone bring the vehicle to us. Jake Morizio could not have been more understanding and accomodating despite the heat. He explained the details regarding the vehicles we were interested in and got the keys for the HRV that we liked. We drove it around th parking lot and knew it was a fit. All of the next steps valuing our trade would help make the deal. Matt from financing went out of his way to give us a great trade value and was excellent with finalizing the details. Outstanding customer service from both Jake and Matt. More
Other than the person who explains inside the car, all was good. She didn’t explain much and was so quick with what she did, most of it was lost. Should have customer do the settings so they know how to d was good. She didn’t explain much and was so quick with what she did, most of it was lost. Should have customer do the settings so they know how to do stuff. More
Wonderful customer service, clean and accommodating. Only one service was needed (oil change) and the staff did not try to "sell" me anything additional, which I very much appreciate. one service was needed (oil change) and the staff did not try to "sell" me anything additional, which I very much appreciate. More
Very courteous, no pressure. Dealt with Bill Tucker for the second time ( bought 2017 CRV from him ). He was very pleasant to deal with. Everyone I have come in contact with has been very easy to interact the second time ( bought 2017 CRV from him ). He was very pleasant to deal with. Everyone I have come in contact with has been very easy to interact with. More
They were friendly, professional, and honest about the car buying process. I appreciated how willing they were to work with us as well. They made the whole process simple and smooth. car buying process. I appreciated how willing they were to work with us as well. They made the whole process simple and smooth. More