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Rensselaer Honda

Troy, NY

4.8
628 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 628 reviews

July 09, 2021

Dan Durivage is very easy to work with, absolutely no pressure! Always a pleasure to work with. More

by Cpmahar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Durivage
Jul 12, 2021 -

Rensselaer Honda responded

Thank you for the 5-star review!

July 08, 2021

Other than the person who explains inside the car, all was good. She didn’t explain much and was so quick with what she did, most of it was lost. Should have customer do the settings so they know how to d More

by tayfrank
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tucker
Jul 08, 2021 -

Rensselaer Honda responded

Thank you for the 5-star review! Your feedback is greatly appreciated.

July 06, 2021

Wonderful customer service, clean and accommodating. Only one service was needed (oil change) and the staff did not try to "sell" me anything additional, which I very much appreciate. More

by christine.michelle76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Jul 08, 2021 -

Rensselaer Honda responded

Thank you for the kind words!

July 05, 2021

Facility was clean and personnel were polite and accommodating. Wait time was acceptable. More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Jul 06, 2021 -

Rensselaer Honda responded

Thank you for the 5-star review!

July 05, 2021

Very courteous, no pressure. Dealt with Bill Tucker for the second time ( bought 2017 CRV from him ). He was very pleasant to deal with. Everyone I have come in contact with has been very easy to interact More

by bowersmib
Recommend Dealer
Yes
Employees Worked With
Bill Tucker, Fran Bain, Mike Heartel
Jul 06, 2021 -

Rensselaer Honda responded

Thank you for the kind words!

July 05, 2021

Clean showroom staff friendly and knowledgeable process of signing papers was seamless and straightforward More

by Kmfaragon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Scanlon, Ellen Miranda, Mike Ashe, Susan Fredette
Jul 06, 2021 -

Rensselaer Honda responded

Thank you!

July 05, 2021

Pleasant visitWaiting area accommodating Staff very Pleasant visit Waiting area accommodating Staff very friendly Enjoy going there More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Gillis
Jul 06, 2021 -

Rensselaer Honda responded

Thank you!

July 04, 2021

This was a routine service call. I received notification of a software update for the CVT on my HR-V, plus I needed an oil change, inspection, and tire rotation. There were no surprises. They were even ab More

by Hevy_Phyzx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy
Jul 06, 2021 -

Rensselaer Honda responded

We are thrilled to hear about your good experience with us. Thank you!

July 04, 2021

Very systematic, good customer service. Friendly staff, clean environment. Fast service time waiting. More

by Roper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Jul 06, 2021 -

Rensselaer Honda responded

Thank you!

July 04, 2021

They were friendly, professional, and honest about the car buying process. I appreciated how willing they were to work with us as well. They made the whole process simple and smooth. More

by Acturnage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Matteson, Mike Heartel
Jul 06, 2021 -

Rensselaer Honda responded

Thank you for the great review!

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