Rensselaer Honda

They sell cars that need repairs and convince you because it passed their inspection that you have to pay for those repairs. I had my car 2 days when the check engine light came on. They said it was caused b it passed their inspection that you have to pay for those repairs. I had my car 2 days when the check engine light came on. They said it was caused by a rodents nest on the fuel tank and rodents chewed through the fuel line. They wanted over $2300 for repairs. They literally just sold me this car. This was obviously caused by sitting on their lot. I told them I wouldn’t pay for it, and they agreed to pay for the repairs. When they wanted me to pay for repairs both the fuel line and fuel tank had to be replaced, when I got invoice they only replaced the fuel line. So I’m assuming they didn’t want to pay for the fuel tank like they wanted me to. So I either have a damaged fuel tank still on my car or it was another part to their scam. The service advisor even admitted his manager just wanted to see what I would say, yeah because he knew it was a scam. They lie and lie, I will never go back there. More

Absolutely great car buying experience! Couldn’t be more satisfied with our purchase( pilot). I wanna thank Matt James for making it happen. And a special thanks to Jake, who’s knowledge, professional cour satisfied with our purchase( pilot). I wanna thank Matt James for making it happen. And a special thanks to Jake, who’s knowledge, professional courtesy and individual attention to our sale was second to none! Rensselaer Honda came through again! More

Just wanna warn all people out there who are expecting good deals on trading in cars. Please watch out in the mail that they send bogus dishonest sales program letters to existing owners. Nothing like wha good deals on trading in cars. Please watch out in the mail that they send bogus dishonest sales program letters to existing owners. Nothing like what they say on the offer letter AT ALL when you are actually going in the dealer. It only ends up wasting your time and horrible feeling about their selling the worst deal. Shame on their dishonesty and they lost a customer forever. Of course they don’t care. But i hope this review would help other people to save time and energy to bring business to a better one. More

This was my 2nd CRV thru Mike WilliamsVery friendly and This was my 2nd CRV thru Mike Williams Very friendly and knowledgeable and thorough Was great to work with and recommend him highly to everybody This was my 2nd CRV thru Mike Williams Very friendly and knowledgeable and thorough Was great to work with and recommend him highly to everybody More

My sales rep was Michael J. Williams. He was very friendly, kind and patient. He was helpful in negotiating a good price for me to lease a 2020 Honda CR-V EX. Mike also was able to take care of fax friendly, kind and patient. He was helpful in negotiating a good price for me to lease a 2020 Honda CR-V EX. Mike also was able to take care of faxing photos of the new vehicle to my insurance company for their mandatory photo inspection requirement. He was great at answering all of my questions, and was quick to return my phone calls if I had to leave him a message. I also liked Ellen Miranda, who came out and talked me through all the details for the CR-V and helped with setting up and explaining all of the new safety features, Apple Car Play, and all of the other options and features for my vehicle. She was very friendly, helpful and answered all of my questions. More

My wife has bought three cars here, and this time it was my turn. We have always relied on the service department and come here consistently. I am sure I will be back here with my new 2021 model. Thanks fol my turn. We have always relied on the service department and come here consistently. I am sure I will be back here with my new 2021 model. Thanks folks. More

As always, courteous staff and excellent workmanship. Feel comfortable calling with an y questions/concerns regarding our Civic, as well. Evaluate as a 5 Star Honda Service Center! Feel comfortable calling with an y questions/concerns regarding our Civic, as well. Evaluate as a 5 Star Honda Service Center! More

Radio problem, time will tell if repair is good, it has been one week. We like that it was a repair that took only one day to complete. been one week. We like that it was a repair that took only one day to complete. More

The service department is always right on with getting me in and out,, They check everything thoroughly and explain what was done... I feel confident having them service my car.. I have leased all my cars in and out,, They check everything thoroughly and explain what was done... I feel confident having them service my car.. I have leased all my cars from here...Very satisfied.. Adam MacIntosh was an excellent salesman...Very friendly and wasn't in a hurry.. Spent time explaining every new feature on the 2020 Accord.... . More