
Rensselaer Honda
Troy, NY
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Everything was great. The only thing I would ask is for your sales team and financial advisors to take their time saying and writing what they mean. We were told my monthly payments were a particular pric your sales team and financial advisors to take their time saying and writing what they mean. We were told my monthly payments were a particular price only to find out it was wrong and the financial advisor told us 15 when he meant 5. Just small issues. Everything else was great. Marc Arvilla was our salesman. He isn't on the list or we would have given him 4 stars. More
As always, the service department took my car in immediately. This was my annual NYS inspection and oil change. I also asked them to let me know if there was other maintenance that they recommend. T immediately. This was my annual NYS inspection and oil change. I also asked them to let me know if there was other maintenance that they recommend. They checked my CRV thoroughly and had a couple recommendations for additional maintenance. They spoke with me directly and made their suggestions and explained why it should probably be done. There was no pressure to have this work done...only reasons why they made the recommendation. I've worked with them for years so I trust their advice and approved of all their recommendations. I am always satisfied with their work quality and trust them completely, I also spoke with Matt about possibly trading my CRV in for a new one. There was no pressure to buy. All my questions were answered and the new vehicles are terrific. If/when I do decided to trade in my CRV, I know I will be back. More
Always a great experience with service dept and in purchasing a new lease. Phil is my go to sales person and Kerry is great with the financing, Ellen is more than thorough going over all the new fea purchasing a new lease. Phil is my go to sales person and Kerry is great with the financing, Ellen is more than thorough going over all the new features when picking up each new lease I've done in the past few years. More
Bill was very easy to work with, not high pressure and listened to what we were saying and asking for. Ellen was also easy to work with and very patient with our questions about the car and its features listened to what we were saying and asking for. Ellen was also easy to work with and very patient with our questions about the car and its features More
Oil change Great experience once again! Everyone is very friendly & informative. Checked all fluids & even filled windshield washer fluid. I will Highly recomme Great experience once again! Everyone is very friendly & informative. Checked all fluids & even filled windshield washer fluid. I will Highly recommend this dealership to family & friends. More
4 new tires, inspection, alignment & maintenance Kathy was excellent to work with. She called a few times, with offers and updates. Service was done well, and quickly. I did ask about a rebate listed Kathy was excellent to work with. She called a few times, with offers and updates. Service was done well, and quickly. I did ask about a rebate listed on website, and was told I was entitled, however had to call to get paperwork mailed, was not included. I wish my car was washed, should have requested this service. More
Great experience Diane did a great Job. She sent me paper work on my computer and also finished the sale for me. Every one there has been very helpful and courtious. Diane did a great Job. She sent me paper work on my computer and also finished the sale for me. Every one there has been very helpful and courtious. More
quick and easy I was met as I drove in. Jennifer was very friendly and informative. Informed me that my car was in good alignment because she could tell as I drove i I was met as I drove in. Jennifer was very friendly and informative. Informed me that my car was in good alignment because she could tell as I drove in over the sensor - sneaky but informative!! More
My experience at Renesselar Honda was great!! Somer Wright was my salesperson and helped me from the moment I walked in until the time I drove off in my new 2020 Honda Accord!! I definitely would recom Wright was my salesperson and helped me from the moment I walked in until the time I drove off in my new 2020 Honda Accord!! I definitely would recommend Renneselar Honda I love my new car!! More