
Rensselaer Honda
Troy, NY
Filter Reviews by Keyword
By Type
Showing 628 reviews
Best buying experience Mike was the best car salesman I have ever worked with, period. No pressure, no back and forth with the "sales manager"... An excellent experience!! E Mike was the best car salesman I have ever worked with, period. No pressure, no back and forth with the "sales manager"... An excellent experience!! Ellen was wonderful as well, showing me all the bells and whistles I would normally have to read about on my own in the manual. 2 of my daughters have purchased cars here in the past; they will keep coming back, as will I!!! Thanks everyone! More
Best Car Purchasing Experience Ever! Best Car Purchase Experience Ever! Thank you Phil and Rensselaer Honda! This is truly the first time I felt no pressure purchasing a new vehicle. Righ Best Car Purchase Experience Ever! Thank you Phil and Rensselaer Honda! This is truly the first time I felt no pressure purchasing a new vehicle. Right from the start I felt like Phil was more like a "friend" than a salesperson helping me learn about Honda cars. He helped me through the process and even guided me with some extra steps that I had to jump through with my last car. He found the exact car that I was looking for quickly and before long I was driving in my new Honda Civic. Thank you again for an awesome experience. Claudia S More
Great Oil Change! A simple oil change done quickly. Kathy was informative about progress and great to work with. Car was done when she said it would be. Thanks Kathy A simple oil change done quickly. Kathy was informative about progress and great to work with. Car was done when she said it would be. Thanks Kathy! More
Wonderful Great experience buying a car. Mike Williams and Ellen were very helpful. Stress free shopping. I will return to Rensselaer Honda and refer my friend Great experience buying a car. Mike Williams and Ellen were very helpful. Stress free shopping. I will return to Rensselaer Honda and refer my friends. So much better than other dealers. More
20,000 mile service Service experience was excellent. Prompt and efficient. All was professional and new area very comfortable for waiting with coffee and snacks. Will Service experience was excellent. Prompt and efficient. All was professional and new area very comfortable for waiting with coffee and snacks. Will be coming back for future service visits. More
Very friendly and knowledgeable staff I was very impressed with the level of professionalism and knowledge the sales staff exhibited. They got me the exact car I wanted and worked to get I was very impressed with the level of professionalism and knowledge the sales staff exhibited. They got me the exact car I wanted and worked to get me driving off the lot in less than 24 hours. Overall, excellent service! More
Great dealership Rensselaer Honda has a personal service connection w many of its customers. The service dept is top notch- all the staff Kathy, Al, Blake & Jennifer Rensselaer Honda has a personal service connection w many of its customers. The service dept is top notch- all the staff Kathy, Al, Blake & Jennifer are very accommodating and helpful at all times. I just purchased our 5 th car over the past 14 years. (Kids get the hand me down cars). The sales dept is fair and honest. I've had great experiences w Kerry and Phil in sales. More
Exceptional Service Always a pleasure at Rens. Honda, at this point in my vehicle history, it's like going home for a visit. The service is outstanding and stands alone f Always a pleasure at Rens. Honda, at this point in my vehicle history, it's like going home for a visit. The service is outstanding and stands alone from any other dealership. That's what keeps me coming back! More
Friendly and professional experience. From the very beginning your staff (Audrey and Ellen) were outstanding to deal with. They answered my questions, made the process easy and I left with From the very beginning your staff (Audrey and Ellen) were outstanding to deal with. They answered my questions, made the process easy and I left with confidence that I made the right decision about my purchase. They were particularly knowledgeable and patient explaining the complexities of my new CR-V. More
Never disappointed Blake is always courteous and knowledgeable and on a few occasions Blake has even exceeded my expectations. My vehicle is guaranteed to be serviced r Blake is always courteous and knowledgeable and on a few occasions Blake has even exceeded my expectations. My vehicle is guaranteed to be serviced right the first time when it fits into my schedule. More