
Rensselaer Honda
Troy, NY
Filter Reviews by Keyword
By Type
Showing 628 reviews
GREAT ! Been doing business with this dealership for many years and we have always had good professional freindly service from all of the staff that works the Been doing business with this dealership for many years and we have always had good professional freindly service from all of the staff that works there . More
Friendly Service Audry was great, friendly and helpful. I knew exactly what I wanted and she delivered! Very good experience. My husband and I will come back again. Audry was great, friendly and helpful. I knew exactly what I wanted and she delivered! Very good experience. My husband and I will come back again. More
New battery I had to have my car towed in because my battery died. Kathy M was able to take care of everything right away. Kathy always goes above and beyond to I had to have my car towed in because my battery died. Kathy M was able to take care of everything right away. Kathy always goes above and beyond to make sure I know what is going on and to make everything right!! Excellent service and always a great experience!! More
Excellent service Happy Customer!! I am a return customer ! I have always been happy with The staff at Rensselaer Honda! This visit I traded my CRV for a lease. I had the pleasure of I am a return customer ! I have always been happy with The staff at Rensselaer Honda! This visit I traded my CRV for a lease. I had the pleasure of working with Audrey Pade.. She is very professional, conscientious and worked well with me in explaining differences lease vs buying. Audrey knows her stuff!!she also did the tech part of the. At with me back in 2014 when I bought my last CRV!!My test drive was exceptional as my 2012 did not have all the new gadgets.This time I decided to give leasing a whirl! !! I love my new Honda CRV! Audrey is a wonderful representative of you Honda family!! Ellen was so helpful in going over all New-technology..Thank you all for a great start!! More
Recall I had an appointment for a recall at 2:00 pm, arrived at 1:30, took vehicle right in and was out by 2:30. Excellent customer service! I had an appointment for a recall at 2:00 pm, arrived at 1:30, took vehicle right in and was out by 2:30. Excellent customer service! More
Great experience! Mike Williams made my trip from Plattsburgh worth it! He was friendly, patient and I never felt pressured. Great job and I will be back! Mike Williams made my trip from Plattsburgh worth it! He was friendly, patient and I never felt pressured. Great job and I will be back! More
Thank You The only reason I buy my cars from Rensselaer Honda is the service department.. They are excellent. Kathleen is always efficient and knowledgeable. T The only reason I buy my cars from Rensselaer Honda is the service department.. They are excellent. Kathleen is always efficient and knowledgeable. There is another gentleman who has been there for a long time, but I do not know his name, who is also very helpful. As I look at the service staff, I have dealt with all of them and they are all wonderful. Thank you for your help. Your new space is beautiful. I especially like the quiet waiting area. More
Fast & awesome Everybody was great other than me. Truly thankful to my needs considering my disability..... I was in a lot of paid from my double hip replacement sur Everybody was great other than me. Truly thankful to my needs considering my disability..... I was in a lot of paid from my double hip replacement surgery and everyone bent over backwards to make sure I was comfortable and very concerned in me, not the sale.... Best experience I've had at a dealership in a long time... More
No nonsense express service Received a no-nonsense express oil change and multi point inspection. Treated like they cared about keeping me happy and getting me in and out for ser Received a no-nonsense express oil change and multi point inspection. Treated like they cared about keeping me happy and getting me in and out for service. No complaints. More
Great Experience My experience at Rensselaer Honda was very enjoyable. I felt no pressure to buy a car or extended warranty yet I did! Both Ryan and Santiago were ver My experience at Rensselaer Honda was very enjoyable. I felt no pressure to buy a car or extended warranty yet I did! Both Ryan and Santiago were very nice, pleasant and made the car buying experience stress free. More