Rensselaer Honda

I was very happen with everything. I had been to 3 other dealerships that day and went through all the games and bull-crap and none of them were willing to work with me at the numbers I wanted. And when dealerships that day and went through all the games and bull-crap and none of them were willing to work with me at the numbers I wanted. And when I walked into Rensselaer Honda, I was blown away with the experience. Mark Rizzo was great to work with and I bough my CRV in 20 minutes after walking through the door. I gave mark my trade in & sale price and if they could do the deal with those two numbers we have a deal. And we did with no sales games or going back and forth with numbers. I drive a lot of miles and go through cars every 2 to 3 years, so i will only be back to Rensselaer Honda, to buy next car. They are truly very hassle free and friendly. They understand their customers!! Thanks so much Mark and everyone at Rensselaer Honda! Nelson More

Rensselaer Honda was recommended by a co-worker as good place to buy a car, not pushy and going out of their way to help you. They turned out to be just that. Brad Cittandino epitomized their freindly, h place to buy a car, not pushy and going out of their way to help you. They turned out to be just that. Brad Cittandino epitomized their freindly, helpful service. I would not hesitate to recommend this dealership myself. More

We walked in with a general idea of what we needed, but wasn't sure whether we could buy, lease, or buy used. We were not planning to be there long, as we brought along our 2 year old daughter. Jeremy wasn't sure whether we could buy, lease, or buy used. We were not planning to be there long, as we brought along our 2 year old daughter. Jeremy came right up to us and was so nice...we were there for nearly 3 hours. He let us test ride 2 models, putting the car seat in and out of both cars. He also listened patiently to our needs and worked with us on what we were willing to pay. He blew up balloons for our daughter and was so friendly with her. Other associates and employees were great also. It is not easy having a young child during these types of things, but everyone chatted with her and seemed to enjoy her presence. My husband and I had visited another local Honda dealership a week earlier without our daughter. We were the only ones there, and made to feel like we were being a nuisance and no one was willing to talk to us. I am glad though because we may not have visiting Rensselaer Honda. I highly recommend! More

This is the 3rd time that I have worked with Brad and every time is a great experience. He goes out of his way to give great customer service as does the rest of the Rensselaer Honda team. I always feel every time is a great experience. He goes out of his way to give great customer service as does the rest of the Rensselaer Honda team. I always feel welcome and feel that I am getting the best deal and leave completely satisfied each time. Brad makes the experience even easier and is very personable as well. I would highly recommend Brad and Rensselaer Honda to anyone looking for a new/used car! Thanks again - Matt More

We are returning customers to Rensselaer Honda. This is our 4th Honda from them. Two of our previous salesmen are retired. The first time I stopped this time I was just admiring the 2012 CRV. We had pu our 4th Honda from them. Two of our previous salesmen are retired. The first time I stopped this time I was just admiring the 2012 CRV. We had purchased a new car about a year ago (Toyota) and wasn't happy with it but wasn't sure if we were in a position to trade it already. Jeremy Thurber came out to see if I needed assistance and answered alot of questions that I had and when I told him I was only beginning to think about making a change, he offered me his card and did not push me to move any further - that is huge in my book - he respected my position. After we returned from vacation about a month later I contacted him again and went to test drive it and then my husband test drove it a couple of days later. Again we told him we were going to talk and weigh our options and would get back to him. A couple of days later I called to meet him to see if we could make a deal. Without this style he has as a saleman, I probably wouldn't have called him back. We really liked his respect for where we were at and gave us the space and time to make our decision. Last but not least Al Yager in the service department has been my go-to guy for the last 8-10 years. He is the reason why we continue to go back to Rensselaer Honda and also go there exclusively for our service. Dan Clement, the Service Manager, has always been very helpful and attentive. But Al is a great person to deal with and a great up front face for the service department at Rensselaer Honda. More

My family was looking for a bigger car without a bigger price tag. We were able to get the trade in value for our used car and a great deal on our Honda Odessey! We couldn't be happier! The whole staff, re price tag. We were able to get the trade in value for our used car and a great deal on our Honda Odessey! We couldn't be happier! The whole staff, receptionist to sales associates were kind and patient with us-as we brought our two little girls with us!! Thank you again and again-I have already recommended this dealership to many people and when I am ready for a different car I will be in for my SIXTH HONDA and THREE were from this dealership-that says a lot about Rensselaer Honda! :) Keep up the great work! More

Besides the fantastic deals & the great service, my wife & I want to single out Jeremy Thurber. He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the wife & I want to single out Jeremy Thurber. He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the "hearing" for me. HOWEVER, at this dealership, Jeremy, once informed, made certain that he faced me at all times when speaking; spoke clearly so that I could utilize my lipreading skills, & made certain that all the other employees with whom we interacted were also informed & acted similarly! We were very pleased with that customer service because it is so RARE among hearing people! As a parting word, if a person wants a fantastic deal, has a disability & wants to be treated correctly, THIS dealership is the place to shop for a car - ask for Jeremy Thurber! More

I have dealt with Kerry Scanlon for the purchase of two new Honda Pilots over the past three years. Both times the experience was smooth as can be. Kerry is a very professional, knowledgeable and courteous new Honda Pilots over the past three years. Both times the experience was smooth as can be. Kerry is a very professional, knowledgeable and courteous employee. I would highly recommend Rensselaer Honda and Kerry Scanlon to anyone seeking a new or used vehicle. More

Jeremy was great, totally cut through the "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car. "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car. More

I asked for a quote over the internet and received one very quickly. This was followed up by a personal phone call from the salesman. The price quote was a nice reduction from the list price. The trade in very quickly. This was followed up by a personal phone call from the salesman. The price quote was a nice reduction from the list price. The trade in I received was equal to the low end trade in range from my Edmunds online inquiry. In the past the trade in offered by other dealers has been well below the Edmund's estimate. The salesman was very knowledgable about the technical aspects of the car. He was accurate with every price quoted. I was going to pay cash, but the salesman informed me of a $500 savings if I financed. I took his suggestion. Overall a very pleasant experience. More