
Rensselaer Honda
Troy, NY
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Have to admit going to a car dealership always makes me a little uneasy but a friend suggested Rennselear Honda so i went. I was introduced to Mike Marquette and immediately i told him i did not want a hard little uneasy but a friend suggested Rennselear Honda so i went. I was introduced to Mike Marquette and immediately i told him i did not want a hard sell like all the others i'd been to. Also, i told him i needed information to help me make the right choice, couldn't promise a sale. Mike was very congenial. He asked me what exactly i was looking for and went from there. He has so much knowledge about the car he sells and he can compare to other cars as well. He was awesome with numbers and could write down what i could afford comfortably. This guy is honest!!!! He took his time with me and acted like i was his only customer. He restored my faith in salespeople across the board. Do yourself a favor and take your business to Mike; he won't let you down. More
My son blew the engine in his 1999 Honda Civic and needed to replace his vehicle. Found a 2007 Honda Accord on the Rensselaer Honda website that met all of his wants and wishes at a reasonable price. Calle to replace his vehicle. Found a 2007 Honda Accord on the Rensselaer Honda website that met all of his wants and wishes at a reasonable price. Called Brad, checked out the car, and financing was arranged. Brad made the car buying process as painless as possible. He is personable, professional, knowledgeable and a pleasure to deal with. This is the 4th car we have bought from Brad and I would recommend him to anyone looking to buy a car. More
I recently purchased a 2012 Honda Pilot from this dealership. Based on previous experiences with the dealership (4 previous new car purchases), I decided to inquire about another new car purchase. dealership. Based on previous experiences with the dealership (4 previous new car purchases), I decided to inquire about another new car purchase. I utilized the internet sales route as I did on my 2010 Honda Fit purchase. As she was in 2010, my internet sales person was Anna Puzier. Anna offered me a fair price initially for the new car purchase and was very timely and informative in responding to my many questions. Anna was knowledgeable regarding the vehicle I was purchasing, as well as regarding trade in values. The entire transaction was completed online, with only one phone call to finalize the price and options. The day I picked up the Pilot was the first time I had visited the dealership during the entire purchase process. Upon visiting the dealership, Anna explained the many features of the Pilot and the entire process at the dealership was efficient but not rushed. Overall, a great experience from an established dealership and a knowledgeable sales person. I would definately recommend investigating this dealership for an auto purchase. More
Brad was very patient with us as we considered various options. Gave us time to consider which option to choose. Seemed very knowledgeable about the vehicles. The final price met our target expenditure options. Gave us time to consider which option to choose. Seemed very knowledgeable about the vehicles. The final price met our target expenditure. We have many years of experience with this dealership. It is very nice to enter the service department & be recognized & called by name. More
Second business dealing with Rensselaer Honda. Purchased a 2008 Element which I am still driving and am thoroughly pleased with- including Rensselaer's service. My wife and I recently parted ways with a 200 a 2008 Element which I am still driving and am thoroughly pleased with- including Rensselaer's service. My wife and I recently parted ways with a 2007 Mercedes C280 4-matic which had the permanent check engine light. Fortunately we were able to unload it, but needed a replacement vehicle. We researched Subaru, Ford and Honda thoroughly, and settled on leasing the Accord EX-L. Our decision was solidified by dealing with Aaron Minnick. Upon arrival, he listened to what we were after, and presented two comparably equipped EX-L choices: one a Civic, the other the Accord. We had researched an expected lease payment term with residual value based on our credit rating. To our surprise, Aaron's initial offer (after the mandatory consultation with the Sales manager) was within just a few dollars of what we already considered a great deal. So we went home to double check our calculations and were satisfied they were dealing straight up with us. Three days later we were ready to pick up the Accord. Arron had everything ready, and spent time with us thoroughly reviewing several of the new tech features with us- especially synching the phones to the handsfree system. He treated us great- no pressure whatsoever. I honestly feel Rensselaer values a return customer. As long as they continue to treat us well and Honda continues to offer competitive vehicles they'll have us as repeat customers. More
The saleman was very attentive and worked with us to find the vehicle that was right for us. The trade-in value was unbelievable, earning us a healthy cash rebate as well no additional out of pocket for the the vehicle that was right for us. The trade-in value was unbelievable, earning us a healthy cash rebate as well no additional out of pocket for the lease. More
We recently purchased a certified Honda Pilot through Renessaler Honda--Kerry Scanlon was our salesman; he was extremely knowledgeable and friendly during our visit there. I would highly recommend him a Renessaler Honda--Kerry Scanlon was our salesman; he was extremely knowledgeable and friendly during our visit there. I would highly recommend him as a salesperson to both family & friends! More
We were looking for a used car for my Dad and I to share since I'm sixteen and he has would like to cut down the use of his bigger vehicle. We were on a budget and Mark worked with us and met us at a price since I'm sixteen and he has would like to cut down the use of his bigger vehicle. We were on a budget and Mark worked with us and met us at a price that we could afford. He was very understandable and friendly and knew what he was talking about. The whole process didn't take long at all, and I'm really pleased with the car. The service was so great, I've never talked to a car dealer that had such a great personality and was so helpful! If you need a car, definitely go here, these people know how to relate to real people and get you what you need. More
I had a pleasurable experience with the dealership, i could not make my pick up time due to an issue they still took the time to work with me and show in and outs of car. i am enjoying the car. they were could not make my pick up time due to an issue they still took the time to work with me and show in and outs of car. i am enjoying the car. they were patient and making sure you were ok, even though it was past closing time they were understanding. thanks More
Excellent service with a very friendly, knowledgable man. He explained all the various instruments and is available for anything I need help with if I have a question about my new CR-V. He explained all the various instruments and is available for anything I need help with if I have a question about my new CR-V. More