Reserve Auto Group

Amazing service Sebastian and Ivan! I'm so happy with my purchase. Will be referring everyone here for quality vehicles. The staff here is the friendliest people ever! I'm so happy with my purchase. Will be referring everyone here for quality vehicles. The staff here is the friendliest people ever! More

Shady! Dishonest! $3500.00 service fee. After getting our vehicle home we get a low engine coolant light. What exactly did that $3500.00 pay for because it Dishonest! $3500.00 service fee. After getting our vehicle home we get a low engine coolant light. What exactly did that $3500.00 pay for because it certainly wasn’t to service the vehicle! The only solution the dealership offered was to give us a full detail!’ Laughable!! The only correct solution is to give us our $3500.00 back! Stay Away from this place!! More

A follow up to the $1,695 dealer fee (required) but not disclosed in the vehicle price. The vehicle I was interested in is the 2016 BMW 750i xDrive stock # GG41792, 44k miles. The advertised price of the v disclosed in the vehicle price. The vehicle I was interested in is the 2016 BMW 750i xDrive stock # GG41792, 44k miles. The advertised price of the vehicle originally started at $40,988 and has since dropped to $34,988, yet they would not reduce the price of the dealer fee from $1,695 to $750. I would have bought the vehicle when it was listed at $38,988. $5,000 lower, I reached and this is the message I received from the GM, “ My name is Marcus Williams/General Manager of Reserve Auto Group. I am reaching out in regards to your email with our owner Davis. I have been brought up to speed on your interest in the 7-Series we had listed. Unfortunately that unit is no longer available for purchase. We discovered some issues with it and determined it's best to wholesale the unit at an auction. It does not meet our standards for retail.” Now, how can a dealership justify $1,695 in a claim that they bring the car to a higher standard of reliability and confidence. Yet, several weeks later is claiming the vehicle is subpar. Worse yet, look on their site and still see the vehicle available for sale. I am very concerned at the trustworthiness of this dealership. More

Buyer beware of the excessive required dealer fee of $1,695. This is not clearly stated and there is no justification for the fee. They are unable to explain with clarity or detail why they don’t make i $1,695. This is not clearly stated and there is no justification for the fee. They are unable to explain with clarity or detail why they don’t make it part of the vehicle price upfront. It is a game and buyers should look elsewhere. More

Fantastic inventory. Fantastic quality. Fantastic staff. Fantastic location. Flawless purchase. Have bought two from them so far. Can’t wait to do business there again. Fantastic quality. Fantastic staff. Fantastic location. Flawless purchase. Have bought two from them so far. Can’t wait to do business there again. More

Michael was great, it took a few days for me to get the numbers that I needed but Michael never pressured me, but help make it happen. 100% satisfied. numbers that I needed but Michael never pressured me, but help make it happen. 100% satisfied. More

Salesman was a nice gentleman but the process and the lack of communication on a few things were not what I expected. They would not give deal on the list price only what they would give for trade and pa lack of communication on a few things were not what I expected. They would not give deal on the list price only what they would give for trade and payments. I also found a couple issues like a broken door stop after I purchased the truck. Yes I did purchase it but still not happy with the process. Took 3 days More