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Ressler Chevrolet
Bozeman, MT
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 162 reviews
December 07, 2025
The dealership performs great but I do not like the 3 percent charge for using my GM credit card. I feel the place makes enough money from the charges to do the service and work. percent charge for using my GM credit card. I feel the place makes enough money from the charges to do the service and work. More
by PBOHARSKI
Verified CustomerEmployees Worked With
Do not know There names
December 06, 2025
The lack of communication, lack of customer service and weak management of expectations between Ressler and GM is absolutely unbelievable. This vehicle was out of service for over 6 months, they couldn’t f weak management of expectations between Ressler and GM is absolutely unbelievable. This vehicle was out of service for over 6 months, they couldn’t find the problem, then said it needed new engine and then miraculously was ready to go in a couple of days. Was a brand new truck and in its first year has been out of service for 6 months…not sure I want this truck knowing that it clearly has deep issues that we will likely be dealing with moving forward…I’m not sure if it is lack of trained mechanics, too many vehicles to service or what but I’m hoping they can figure it out…. More
by TODD97
Employees Worked With
Too many to name
November 29, 2025
Overall it was a good experience. My initial estimate was for a one hour diagnostic for my adaptive cruise that ended up needing three additional hours to diagnose. No parts were need My initial estimate was for a one hour diagnostic for my adaptive cruise that ended up needing three additional hours to diagnose. No parts were needed only calibration.Therefore the cost for that service was really high. They found several other issues that needed repair and I approved those also. I’m a bit jaded though because the person that answers the phone doesn’t always give you the same information as you get when you arrive for service. That aside, I think they are trying to make the customer experience better. More
by Paul S
Employees Worked With
A young woman but can’t remember her name
November 27, 2025
No issues. They kept the vehicle overnight (after calling) to try and replicate the issue when they weren’t able to on day one. They kept the vehicle overnight (after calling) to try and replicate the issue when they weren’t able to on day one. More
by REETODDED540
Employees Worked With
Mike Gilbert
November 25, 2025
Ressler had my vehicle for 2 weeks. The duration was not really the problem, but the lack of communication about it was. I would call at least 2 a day to try and get information. It The duration was not really the problem, but the lack of communication about it was. I would call at least 2 a day to try and get information. It would take several days to get a reply. If I would have gotten realistic expectations of the durations, regular updates, or better communication with the rep, it would have been much better. More
by CLINT15
Employees Worked With
Misty
