We really appreciated dealing with someone who was knowledgeable and could answer our questions. It's extremely frustrating when you are fed misinformation and are pressured to buy something that isn't exactly what you are wanting because that is what is on the lot. We really enjoyed Eli! Eli was extremely sweet and patient with us with our schedule and questions. She never made us feel rushed or pressured. She was very busy but made us feel like we were priority number one.