Ressler Chevrolet

I have bought 2 cars through Ressler and they made it simple. I haven't dealt with any other dealership since 2019. simple. I haven't dealt with any other dealership since 2019. More

Annika was great, very helpful, she made buying a vehicle easy! The overall team was perfect. easy! The overall team was perfect. More

The dealership performs great but I do not like the 3 percent charge for using my GM credit card. I feel the place makes enough money from the charges to do the service and work. percent charge for using my GM credit card. I feel the place makes enough money from the charges to do the service and work. More

The lack of communication, lack of customer service and weak management of expectations between Ressler and GM is absolutely unbelievable. This vehicle was out of service for over 6 months, they couldn’t f weak management of expectations between Ressler and GM is absolutely unbelievable. This vehicle was out of service for over 6 months, they couldn’t find the problem, then said it needed new engine and then miraculously was ready to go in a couple of days. Was a brand new truck and in its first year has been out of service for 6 months…not sure I want this truck knowing that it clearly has deep issues that we will likely be dealing with moving forward…I’m not sure if it is lack of trained mechanics, too many vehicles to service or what but I’m hoping they can figure it out…. More

The customer service at Ressler has consistently improved over the years. My most recent experience was excellent. Congratulations! over the years. My most recent experience was excellent. Congratulations! More

I was very impressed with how the team communicated and followed through on their commitments. Great experience top to bottom. followed through on their commitments. Great experience top to bottom. More

Overall it was a good experience. My initial estimate was for a one hour diagnostic for my adaptive cruise that ended up needing three additional hours to diagnose. No parts were need My initial estimate was for a one hour diagnostic for my adaptive cruise that ended up needing three additional hours to diagnose. No parts were needed only calibration.Therefore the cost for that service was really high. They found several other issues that needed repair and I approved those also. I’m a bit jaded though because the person that answers the phone doesn’t always give you the same information as you get when you arrive for service. That aside, I think they are trying to make the customer experience better. More

Everything went well and a very professional team. We have always had a great experience with Ressler. We have always had a great experience with Ressler. More

No issues. They kept the vehicle overnight (after calling) to try and replicate the issue when they weren’t able to on day one. They kept the vehicle overnight (after calling) to try and replicate the issue when they weren’t able to on day one. More

Ressler had my vehicle for 2 weeks. The duration was not really the problem, but the lack of communication about it was. I would call at least 2 a day to try and get information. It The duration was not really the problem, but the lack of communication about it was. I would call at least 2 a day to try and get information. It would take several days to get a reply. If I would have gotten realistic expectations of the durations, regular updates, or better communication with the rep, it would have been much better. More