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Ressler Chevrolet - Service Center

Bozeman, MT

4.3
24 Reviews

24 Reviews of Ressler Chevrolet - Service Center

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July 09, 2025

Misti went above and beyond to make sure our extended warranty covered the repairs. 10 out of 10 happy customer More

by JOHN.BARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Westmoreland
Jul 09, 2025 -

Ressler Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ressler Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

I drove away from Ressler with smoke rolling out of my engine bay. After a simple oil change my new truck was left with oil all over everything. You sent a guy out to my house to clean it up, but all he d More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rudy, Alex,
Jul 03, 2025 -

Ressler Chevrolet responded

Thank you for bringing this to our attention. This is not how we strive to conduct business, and we sincerely apologize for the inconvenience and frustration this situation has caused. Your experience does not reflect the level of service we aim to provide, and we understand your concerns fully. We view this as an important learning opportunity and will be addressing the matter internally to ensure it does not happen again.

July 03, 2025

Good overall. .. they didn't call me when the vehicle was done as they said they would, otherwise they are great More

by Owi197505
Recommend Dealer
Yes
June 28, 2025

The team delivered what they promised and on time. I would not hesitate to go back. More

by Kodiakflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Z.
June 27, 2025

Over the past month, I’ve had a great experience with the Ressler Team! I purchased a truck and Anika was the sales person. She was knowledgeable, listened to me about what I wanted and was low key. No pr More

by Robert Trapa
Recommend Dealer
Yes
Employees Worked With
Anika, John, Austin, JT
June 24, 2025

Had corvette for 3 weeks before finding out that problem was just what I told them when I brought it in. Before going to dealership, I had spent over 350 on detailing, but when I got it back, I had to vacuu More

by weeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown, several
June 23, 2025

The staff were extremely helpful and friendly. They took good care of my truck and did a great job fixing things and keeping me in the loop the entire time. More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 02, 2025

There are so many entitled transplants in Bozeman taking up my space and air that makes it a welcome experiance to come to Ressler and remember what Montana used to be. Real working people providing service More

by smkngun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Time
Apr 02, 2025 -

Ressler Chevrolet responded

Thank you for your positive feedback! We're so glad to hear that you had a great experience, and we hope to continue to make your experience at Ressler Chevy a good one. Have a great week!

March 22, 2025

Terrible service. Every negative stereotype of a car dealership is 100% true here. Waited a month for a warranty appointment for a known problem, then when they fina More

by arete_builders
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Car Time
Mar 24, 2025 -

Ressler Chevrolet responded

Thank you for your feedback. We truly understand your frustration, and we apologize for the inconvenience you've experienced. I’d like to clarify the situation: Your vehicle was dropped off for service on 3/18, diagnosed, and parts were ordered immediately. We arranged for an Enterprise Rent-A-Car on 3/20 to make sure you had a vehicle while yours was being repaired. The parts arrived on 3/21, and we are on track to complete the repairs by the end of the day on Wednesday, 3/26. I want to emphasize that the repairs, as well as the rental, are 100% covered by warranty. We recognize how important your truck is to you and did everything we could to make this process as smooth as possible, given the circumstances. We regret the delays, but please know that we did not take them lightly. Your feedback is important to us, and we will continue to work hard to ensure your satisfaction. Thank you for your understanding. If you have any further concerns, please feel free to reach out directly.

Mar 27, 2025 -

arete_builders responded

As of the end of business hours on 3/26, I have yet to have a text, email, or phone call (or any other contact) from the service department. It's also worth noting that the arrangement with Enterprise Rent a Car entailed ONLY the minimum $45/day cost to rent a small sedan, NOT a full size pickup. And it only covered 85% of the cost of a rental of the small sedan, not even the full cost. (Note: After a desperation request, Enterprise agreed to give me a full size pickup replacement at the $45/day provided by the dealer). I eagerly await contact from the service department on this particular issue, but obviously, it has not happened as of midnight on 3/26.

August 25, 2024

this dealership is so understaffed in the service dept it takes WEEKS to get in to get work done. I would NOT recommend this dealership for you unless you want poor service. They sold the cars pocketed the m More

by montana 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont recall