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Reynolds GMC

West Covina, CA

4.3
134 Reviews

345 N Citrus Street

West Covina, CA

91791

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Showing 134 reviews

July 07, 2025

Very poor service, after having my car there for two weeks to fix an air condenser Ben said he would not do the work and I should pick up my car. Insurance had already sent payment and confirmation. I More

by marlenecastellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Su
March 26, 2025

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service. More

by ajuarez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Carter
March 21, 2025

always get great customer service , definately my preferred dealership. Jack is the Man that makes the magic Happen . More

by affordablehomeremodels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Carter
February 24, 2025

Awesome Customer Service! Very friendly and got me in and out right away. I will continue to bring my truck back to them! More

by rabtxpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schmidt
February 13, 2025

I had a great experience here at this dealership. The team was very professional and direct—no playing around. I will definitely recommend purchasing a vehicle from this location. Can't beat the serv More

by fg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kennedy Hardy
February 12, 2025

I have 2 vehicles within 2 years from same dealership. no mark up like other shaddy dealership and not to push of the stuff that you are not comfortable. Highly recomend this compare to other price gaugi More

by SANDIPSANGANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kennedy Hardy, Rudy Knobloch, Josh Schmidt
January 22, 2025

Pooooor CUSTOMER SERVICE. Went in for pulsing brakes. Was told needed rear brakes and all rotors needed to be turned. Why? All I kept hearing “Normal wear and tear “ with on More

by Jjm4155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kennedy Hardy, Reynolds GMC Marketing, Josh Schmidt
December 31, 2024

The service here is good! I will continue to service my truck at this location. More

by immeer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Su
December 15, 2024

I have very good service and good communication and have no problems and complaints. Good job! More

by diamond863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynolds GMC Marketing, Jack Carter, Ben Su, Josh Schmidt
June 25, 2024

Excellent Service, nice people and clean waiting room. Keep up the good work. See you next time. More

by andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Carter
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