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Reynolds GMC

West Covina, CA

4.5
139 Reviews
CELEBRATING OUR 110TH YEAR AS A FAMILY OWNED AND OPERATED DEALERSHIP! REYNOLDS IS WHERE FAMILIES ARE FINDING THEIR BEST DEALS ON NEW BUICK AND GMC VEHICLES AND ON OUR WIDE VARIETY OF USED VEHICLES. CALL AND SCHEDULE A TEST DRIVE TODAY!
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345 N Citrus Street

West Covina, CA

91791

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Showing 139 reviews

April 17, 2026

Ben Su always very professional and always been very helpful, I like notification by text when car is ready then go straight to cashier pay, get keys and done. Thank you again Ben. More

by connie.ramos54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Reynolds GMC responded

We're thrilled to hear about your positive experience with Ben! His professionalism and helpfulness truly shine through, and we're glad you appreciate the convenience of our text notifications. Thank you for taking the time to share your feedback; it means a lot to us! We look forward to serving you again. Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 23, 2026

We were from out of town and needed an oil change before heading back home. Jack was great and got us in quickly. Gal at the cashier desk very pleasant as well. More

by MJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gal at the cashier desk very nice!
Feb 24, 2026 -

Reynolds GMC responded

We’re so glad to hear that Jack and our cashier team made your visit smooth and enjoyable! It's wonderful to know we could assist you during your travels. Safe travels back home, and we hope to see you again! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 17, 2026

When financial arrangements go quite as planned they went out of their way to correct the problem. They took it more personally than I did. More

by teeching355
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott ??, Kennedy Hardy
Feb 18, 2026 -

Reynolds GMC responded

We're so glad to hear that our team went the extra mile for you! It's wonderful to know that we could help resolve your financial concerns and make the experience smooth for you. Your satisfaction means a lot to us! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 11, 2026

They need to have shuttle service to and from as in the past. I'm loyal to your dealership customers first. More

by philsoto02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Reynolds GMC responded

Hi Phil, First off, thank you for your loyalty to us here. We are extremely grateful for your being a valued customer, which is why your feedback is greatly appreciated. We always want to be as accommodating as possible, and we'll certainly be sure to take this into account, as you are absolutely correct, customers come first. We hope that your GMC is treating you well and we look forward to continuing to assist with all of your vehicle needs. Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

September 23, 2025

The service writer was very professional and the vehicle was finished in a timely manner. The truck was very clean when I picked it up. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Very poor service, after having my car there for two weeks to fix an air condenser Ben said he would not do the work and I should pick up my car. Insurance had already sent payment and confirmation. I More

by marlenecastellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Su
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service. More

by ajuarez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

always get great customer service , definately my preferred dealership. Jack is the Man that makes the magic Happen . More

by affordablehomeremodels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Awesome Customer Service! Very friendly and got me in and out right away. I will continue to bring my truck back to them! More

by rabtxpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

I had a great experience here at this dealership. The team was very professional and direct—no playing around. I will definitely recommend purchasing a vehicle from this location. Can't beat the serv More

by fg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kennedy Hardy
1
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