Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Reynolds GMC
West Covina, CA
133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 133 reviews
February 01, 2024
Brought my truck into Reynold’s Buick GMC for a couple minor issues I wanted addressed. Met with Josh and explained my concerns. Everything was taken care of with absolutely no problems, just like when I minor issues I wanted addressed. Met with Josh and explained my concerns. Everything was taken care of with absolutely no problems, just like when I purchased the truck back in August, the people here are just great ! My truck will only go to Reynolds's for all needed repairs. More
by bigmike33365
Employees Worked With
Josh Schmidt , Steven Pratt
May 05, 2023
Had my GMC Sierra towed to Reynolds GMC but nothing happened for 2 days. After not getting status updates, I called the service director for help. Finally, got an update after I called and I was told t happened for 2 days. After not getting status updates, I called the service director for help. Finally, got an update after I called and I was told they need to dismount my transmission. They said I need to fix the Transmission Control Unit and speed sensor. I had to tow my GMC to another dealer since I cannot trust this dealer. They do not let you know what's going on and there is nothing being done for so many days. The new dealer found a possible faulty wiring harness. It was not the transmission at all. The new dealer asked me to drive it a lot and there was nothing wrong with the transmission. If I get a check engine light, they told me that they will replace the wiring harness. Reynolds GMC is not to be trusted with your vehicle. Customers beware! More
by gme
Employees Worked With
Josh Schmidt
January 16, 2023
This service team has it together! Welcoming, kind, concerned for my immediate needs... all around great experience. Jack was highly qualified to get my time sensitive needs done. I Welcoming, kind, concerned for my immediate needs... all around great experience. Jack was highly qualified to get my time sensitive needs done. I highly recommend. More
by blu_maiden
Employees Worked With
Jack
August 09, 2022
People are friendly and knowledgeable. Work was done in a timely manner and the service manager was very helpful. I really like how clean and comfortable they maintain the dealership. Eve Work was done in a timely manner and the service manager was very helpful. I really like how clean and comfortable they maintain the dealership. Every time I go to the dealership, I feel welcome. More
by jpraslin
Employees Worked With
Kennedy Hardy
November 29, 2017
Great job Problem solved, truck is running smooth as a new truck should. Thank you for taking the extra step in looking into the technical bulletin. We will b Problem solved, truck is running smooth as a new truck should. Thank you for taking the extra step in looking into the technical bulletin. We will be back for future service needs. More
by Burban9
Employees Worked With
Jack Carter
