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Rhythm Chrysler Dodge Jeep Ram

Madison, TN

2.3
160 Reviews

2210 Gallatin Rd N

Madison, TN

37115

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160 Reviews of Rhythm Chrysler Dodge Jeep Ram

January 31, 2013

Purchased my used 2009 Charger last summer from Frensley. Best experience ever buying a car and service dept. is best too. It's a no brainer. I'll never go anywhere else. More

by TSW
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
January 25, 2013

This is our second new car purchase at Bob Frensley. The first one was great, so we decided to try it again. Jeremy Mitchell did an awsome job for us both times. We got another great vehicle at a great pric More

by Regina Swayze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mitchell
December 27, 2012

Initially there were some communication problems with the salesman. They went above and beyond to correct it. Brian was awesome! I went in just to look, told them the payment range I wanted to stay in Bria More

by echidine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie, Bourbon, Brian
December 26, 2012

"Howie" was just the best salesperson we could have found, he was upfront and such a enjoyment to work with if you are in the market to buy a car you must go see Howie More

by calleyhewitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carico (Howie)
November 21, 2012

What can I say? What a great place. I was treated just like family should. Could not be happier. Everything I wanted on this Durango was delivered. Super trade-in price. We drove 6 plus hours to take deli More

by rick.vankluyve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Van Kluyve, Steve Douglas
October 25, 2012

bad experience here. everyone is super friendly but horrible follow up service. and apparently no one communicates with each other. I drove an hour from home to pick up some thing we were told weeks be More

by guescommenter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howie, Stan, Greg, General Manager and Reciptionist (No introductions)
Oct 25, 2012 -

Rhythm Chrysler Dodge Jeep Ram responded

Mr. Whitfield- Our dealership participates in the DealerRater Certified Dealer Program because we are committed to providing high quality customer service. We pride ourselves on taking excellent care of our customers before, during and after the sale. It is obvious that in your case, we seriously dropped the ball and did not live up to the standards we aspire to. I want to apologize to you for that. This is not what we want our customers to experience. I have your extra key in my hand. I am going to overnight the key to your home address. You should have it tomorrow. I hope that if you ever need service for your Liberty, that you will give us another chance to show you how we take care of our customers. Thank you for taking the time to make me aware of your experience. - Don Duke

Oct 26, 2012 -

guescommenter responded

Mrs Whitfield actually, Mr. Whitfield is the calmer of us. Thank you for the apology.

October 12, 2012

Best experience ever purchasing new car. Always hated the process and wanted new vehicles but never wanted to go looking or negotiating. Howie was Great with a no presure attitute that made you feel good abo More

by billie727
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Howie and Stan
October 08, 2012

I went to look for a new Dodge Caravan. The one I had was 15 years old and I loved it. I did not want to get rid of it but it was time for a new one. Jeremy Mitchel was the salesman we delt with. He w More

by Fran Hite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mitchel and Brian Mitchel
September 27, 2012

These guys are great! The transition from one car to another was smooth and simple. Stan in finance even shared his lunch with me while we were signing papers. Definitely recommend. More

by jnchew5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan and Freddie
September 27, 2012

I am a repeat customer of Bob Frensley Dodge and very happy with my most recent purchase. Jon and Jonathan were great to work with and went out their way to make the purchase easy and enjoyable. It was More

by stacy.sharpgammons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Henderson and Jonathan Doss
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