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Ricart Ford

Groveport, OH

3.8
1,126 Reviews

4255 South Hamilton Road

Groveport, OH

43125

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1,126 Reviews of Ricart Ford

January 17, 2016

Thankful to have came to Ricart. Our salesperson made sure that my wife pick out the right car herself and took her needs into full consideration. We had our 8 year old son and Ben ev More

by chtjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice, Ben Keeran
Jan 19, 2016 -

Ricart Ford responded

Thank you very much. We are so happy to hear your whole family enjoyed the time you spent with Ben and Josh here at Ricart Ford, and that your wife found a car that was a great fit for her needs! Have fun in the new Ford!

January 17, 2016

Friendly, no problems, good deal. Overall had a great experience. People were friendly, answered all of my questions, and the entire transaction did not take very long. I'll definite More

by jtcompton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Figgins, John Croft
Jan 19, 2016 -

Ricart Ford responded

Thank you very much for talking about your experience getting your new Ford from Ricart Ford. John Croft really knows his stuff when it comes to helping you with research on vehicles, and Melissa Figgins is quite simply, the greatest! Remember, we are here for you, so let us know if you have any questions, or if you ever need anything. Enjoy the road!"

January 17, 2016

New Car We have been shopping around for a car for a while. We have done the research and calculations. My husband has a math degree and was able to calcula More

by TSperky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad (Service), Melissa Figgins, Doug McFarland, Corey Carter
Jan 19, 2016 -

Ricart Ford responded

Thank you for taking the time to review your purchase of your new Ford Explorer from Ricart. We are pleased with being able to offer you the pricing you and your husband had worked out while researching your Explorer. Your perceptions also show us areas we can draw from, as we continually work to develop and improve our processes and procedures. We will be examining the time expended after the deal was agreed upon to see why the paperwork stage did not move more quickly for you. We will also concentrate on the after-market and accessories presentation, so uninterested consumers do not feel that seeing what's available bogs everything down. We were excited to see your first visit to our Ford Service Center met with your expectations, and look forward to building upon that visit in the future. Thank you again for offering your perspective. The time you have taken helps us to be the best Ford store we can, a goal we constantly reach toward.

January 17, 2016

It was a difficult leak diagnosis and they did a great job Ricart does a great job in quickly logging you in, if you need a rental, they will schedule that for you as well and will call you to let you know of More

by milburn family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
Jan 19, 2016 -

Ricart Ford responded

Thank you very much. We strive to make sure we can make the maintenance or repair work need on your vehicle as easy as it can be, and minimize the impact it has on your schedule and your life, even if it's not a simple diagnosis or repair! We also train continually to be attentive to your need to understand what is going on with your vehicle while in Service, and are so glad to see we have done that for your! We are happy you are back motoring along, and please never hesitate to let us know if you need anything!

January 17, 2016

Fantastic. I was greeted promptly and felt welcome. My salesman, Zak was enthusiastic, knowledgeable and gave me a great deal I couldn't refuse. I was actually More

by Dottie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Kidwell
Jan 19, 2016 -

Ricart Ford responded

Thank you so much for taking the time to review your experience with Zachary Kidwell. And thanks to your husband for suggesting the stop off here at Ricart Ford! The Fusion is indeed a great car, and we are so pleased we could make it your most affordable choice! Zach really is dedicated to your happiness, and is a good guy to have in your corner, as you have seen. On his behalf, and from all of us at Ricart Ford, thank you again, and enjoy your new Fusion!

January 17, 2016

The best customer service and choices in vehicles The best customer service available anywhere in ColumbusOH long after the sale! The best selection of vehicles available anywhere in Columbus OH, as More

by canalgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
Jan 19, 2016 -

Ricart Ford responded

Since you have been part of our Ricart Family for more than 25 years, you have seen us change in many ways. And rest assured, we will continue to re-examine what we do, and how we do it, so we can keep you happily returning to Ricart for everything automotive. If you ever need anything, please let us know. Thank you for being a part of our Ricart Family, and for taking the time to let others know how you feel.

January 17, 2016

Great Expirence Very Please I had a great expierence leasing my ford fusion. I am very pleased with the car so far. And it is great to know i have all maintsnce paid for at Ric More

by Lubasteve
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Carter, Melissa Figgins, Kole DeFelice
Jan 19, 2016 -

Ricart Ford responded

Thank you very much Steve! Looks like you are good to go with your new Fusion lease. Stop in and say "Hi" to Melissa and the guys when you are in for your scheduled maintenance, and have fun on the road!

January 16, 2016

Service work preformed Took my vehicle in for it's 15000 mile checkup and had the works service performed. Excellent service and everybody was extremely professional and co More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Keeran
Jan 19, 2016 -

Ricart Ford responded

We appreciate it George. And it was nice to see you got to see Ben Keeran from Ricart Ford Sales while you were having your Ford serviced. We strive to make every part of your vehicle experience the best it can be, whether you are getting a new Ford, or keeping your ride running right. Thank you again, and have fun driving!

January 16, 2016

Buying new car Everyone was very helpful and friendly. Daniel and Sterling were wonderful to work with and I really appreciate everything they did for me. I will alw More

by dapolen0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Atherton, Sterling Monk
Jan 19, 2016 -

Ricart Ford responded

So happy to hear all went well with your new Ford purchase! Sterling and Dan really love assisting their customers in finding the right Ford to fit their lives, and your review affirms that. Thank you! Here's to lots and lots of great miles in your new Ford!

January 16, 2016

Amazing Communication! To be honest, I've had some less than stellar experiences with Ricart in the past, and I dreaded taking my Ford Escape in again, but it was a bit of a More

by glove1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer at the Ford section.
Jan 19, 2016 -

Ricart Ford responded

Thank you for taking the time to let folks know about your visit! It's great to see you had a such good experience with Jennifer! She truly understands the need to make certain our customers know what is happening to their vehicle, and why. Nobody likes to sit and wonder what's going on, and Jennifer makes sure that does not happen. Oh, and while wish we could take credit for her amazing sense of humor and personality... that's all Jennifer!

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