Ricart Kia
Groveport, OH
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590 Reviews of Ricart Kia
Top Notch Customer Service! Chad Householder was absolutely amazing!!! We actually had a fun experience purchasing a new car. The best customer service I have ever received in a Chad Householder was absolutely amazing!!! We actually had a fun experience purchasing a new car. The best customer service I have ever received in a retail setting...PERIOD! Give this man a big fat raise for having to deal with my crazy family for almost an entire day! ;) More
Just Looking My husband and I took trip to Ricart with family that was picking a up lease vehicle and while there started looking around, we were assigned to a n My husband and I took trip to Ricart with family that was picking a up lease vehicle and while there started looking around, we were assigned to a nice gentleman, Matt. Matt has an easy going personality, very patience and very knowledgeable (didn't know an answer went to get one) like that honesty. We were so comfortable with him which led us to make a purchase then rather then wait at a future date that we were thinking of doing....Thanks Matt..Just Looking is very happy!!!! More
Wonderful Car Buying Experience This was my first ever car buying experience, and it went really well! I appreciate everyone's hard work that was involved and love my new car!! This was my first ever car buying experience, and it went really well! I appreciate everyone's hard work that was involved and love my new car!! More
Review Good people. I normally do not give reviews but I have had good luck at this dealership. I also have had several friends buy their cars from dealer as Good people. I normally do not give reviews but I have had good luck at this dealership. I also have had several friends buy their cars from dealer as well. More
Customer The experience, while somewhat lengthy, was worth it !!!! We love our car and a more dedicated, hard working, energetic, and well informed knowledgea The experience, while somewhat lengthy, was worth it !!!! We love our car and a more dedicated, hard working, energetic, and well informed knowledgeable employee in Jason Motter we don't think we have ever had the pleasure of dealing with. Great sales and support staff constantly checking on our comfort and needs and keeping us informed. Thank You. Mike and Stella Rouse More
Service Great service and a lot of help selecting our new Kia Sorento. Everyone was friendly and wanted to make sure we were happy and did not need anything. Great service and a lot of help selecting our new Kia Sorento. Everyone was friendly and wanted to make sure we were happy and did not need anything. More
came in for oil change left with new car I came for oil change 2013 on Kia soul left with upgraded 2014.Asked for new car smell who knew it would be taken literally. I came for oil change 2013 on Kia soul left with upgraded 2014.Asked for new car smell who knew it would be taken literally. More
Pleasant Experience My wife and I had originally chose to lease our second vehicle from Ricart Automotive because everyone at Ricart seemed genially committed to our cust My wife and I had originally chose to lease our second vehicle from Ricart Automotive because everyone at Ricart seemed genially committed to our customer experience, extremely friendly, respectful and committed to your needs and wants on earlier visits and purchases. We were contacted promptly in response to an online request about our trade-in and our need for certain options on our next vehicle. An earlier visit to Ricart a few months ago was not the best experience as the value of our trade was several thousand dollars less than other offers after the trade valuing team appraised the vehicle, and we could not make the negative equity fit into our budget on a new car. However we found out later and on this particular visit that Ricart will match any current written trade-in value from another buyer/dealership, so it was easy to return and work on selecting our new vehicle. My advice to new or used car shoppers is to have a real good idea if not a list of your “must haves” (options) and what you are willing to sacrifice for a certain brand, if you are loyal to a certain brand or style of vehicle. The Ricart product specialists are very good at what they do, but it is much easier if we do not ask them to be “mind readers”. Are product specialist was able to find us the car that fit all of our spoken “must haves” within our budget. Any regrets about our purchase is around not having a list of things we could compromise on to put ourselves into a vehicle brand or style that we have history with. That said, we are extremely confident in the vehicle we chose and would recommend others to visit Ricart and give them the opportunity to match you with the right car for your needs, wants and budget. The Ricart team is truly committed to you and they will help you find the right vehicle at the right price. More
Everyone was extremely helpful and freindly . They answered all my questions and made sure I was kept up every part of the car buying process. I got the car for a very good deal can have everyth . They answered all my questions and made sure I was kept up every part of the car buying process. I got the car for a very good deal can have everything taken care of at the same place. I highly recommend them. More
Great dealership, Fantastic experience! I purchased a 2014 KIA Soul from Ricart Kia on 3-22-14 for my wife. I am a senior and I have purchased several vehicles over the years and usually I purchased a 2014 KIA Soul from Ricart Kia on 3-22-14 for my wife. I am a senior and I have purchased several vehicles over the years and usually the experience is anxiety provoking, however, it was light years from that at Ricart. I never thought that I would fill out a review as positive as this one about a automotive dealership, but I am and I am doing so very sincerely. I worked primarily with Matt Kanppi and Jason Motter both of which impressed me with their kind, courteous, and professional approach. Jason was extremely knowledgeable about the vehicle I was looking at and addressed all of my questions and concerns to my satisfaction. Matt worked diligently with me in completing a purchase which pleased me and was fantastic to work with. Although we liked the car they are the main reason I purchased it from Ricart. I have never been more impressed in a dealership than with Ricart KIA. In addition to Matt and Jason, I talked to four other members of the Ricart staff and they were all extremely nice to me and my wife. Ricart is very fortunate to have a staff that represents them as well as those that I dealt with. Also I cannot end without commenting on the dealership itself..........all I can say is wow! I have never seen a dealership as huge and as professionally tuned as Ricart. The icing on the cake was when I received a e-mail Video from the General sales Manager, Shea Sohovich, thanking me and offering any future assistance that I might need. The only thing I wish that I could change is....I wish that I could rate them much, much higher than this review allows for. More


