Ricart Kia

Ricart Auto Purchase Experience Our experience at Ricart Kia went very well. After we browsed through the lot, we went inside and was immediately greeted and that person called and Our experience at Ricart Kia went very well. After we browsed through the lot, we went inside and was immediately greeted and that person called and got us someone from the sales staff to help us. His name was Matt Writsel who came to assist us. We explained to him what we needed, how we had to consider what we bought financially and price-wise as we needed to add on a loan balance from a car we had that was recently totaled in an accident - this being the car we had to replace. The car we had was totaled and their settlement did not cover all our loan. Matt knew just what to show us price-wise and was so very, very helpful and so knowledgable of the Kia's. We were able to relax with him - he was such a tremendous help to us when we really didn't know where to start in this process. He was sympathetic with our situation and once we decided on the Kia Soul that would work in our budget, he explained all the features so very well. From beginning to end, it went so well - with Matt and with the financial paperwork end of it also. At the end of our sales experience, Matt was working with another customer at the same time, but at no time did he make us feel rushed - he went to our new car with us and took as much time as we needed to explain details to us. He's an exceptional salesperson! More

Purchase of new 2014 Soul Me and my wife had a great experience purchasing our new Soul. No one pressured us into something we could not afford. And the sales manager talked to Me and my wife had a great experience purchasing our new Soul. No one pressured us into something we could not afford. And the sales manager talked to the finance dept. and told them we were not interested in any other type of insurance. Not once did that come up in conversation as we were signing papers!!! Jeremy called me the next day to see if I was having any problems or issues. More

I hate buying cars I am very uncomfortable with owning a new car and definitely with having a car payment, everyone I worked with made it as pleasant as possible. I am very uncomfortable with owning a new car and definitely with having a car payment, everyone I worked with made it as pleasant as possible. More

Matt was great and very friendly. He was fast and very helpful. I would recommend him as a top salesperson for my friends and family. helpful. I would recommend him as a top salesperson for my friends and family. More

Ben was great. We could tell he wanted to sell us a car but he wasn't too pushy or overbearing. We will be back but he wasn't too pushy or overbearing. We will be back More

Mr. Phil Corder displayed excellent customer service from the time we arrived at the dealership to the end of the sale. He was knowledgeable about the vehicle as a whole, made you feel at ease during the tes the time we arrived at the dealership to the end of the sale. He was knowledgeable about the vehicle as a whole, made you feel at ease during the test drive and wanted to make sure we were completely satisfied with the quality of the ride, as well as the many features the KIA Optima Ex GDI has to offer before proceeding any further with the sale. After the sale was complete he thanked the both of us for our business, wished us well and hoped that we would love our new car and return for future vehicle purchases or refer friends of ours to the 1Ricart Mega Mall. We both said we would definitely do so, overall I would have to say that our experience there at 1Ricart Mega Mall was excellent due to Mr. Phil Corder and all of your employees. More

Brett was a huge help without applying any pressure. He answered my questions, showed me the cars I wanted to see without trying to force me toward anything. In the end I bought the car I wanted that was r answered my questions, showed me the cars I wanted to see without trying to force me toward anything. In the end I bought the car I wanted that was right for me. I'll be recommending Brett and the Ricart team to all my friends. More

My experience at ricart was great! I wasn't sure I could get a car but everyone went beyond the call of duty to help me get the car I wanted! could get a car but everyone went beyond the call of duty to help me get the car I wanted! More

I went to Ricart knowing the car I was looking for. Upon arrival we we're greeted immediately and with a warm and friendly face. Amber Parham was wonderful to deal with. She answered all my questions and he arrival we we're greeted immediately and with a warm and friendly face. Amber Parham was wonderful to deal with. She answered all my questions and her humor and gentle smile set my nervous first new car jitters to ease. The whole process was quick and painless and very exciting!!!! I look forward to my next new car purchase with Ricart. More

Salesman was noce and knowledgeable but everything else was shady and crooked. After the salesmen had left a gentleman who I forgot the name of talked to us about pricing and garunteed we would get the pri was shady and crooked. After the salesmen had left a gentleman who I forgot the name of talked to us about pricing and garunteed we would get the price we saw online which was just shy of 16k. Also said we could get 500 off of the car if they could match our banks loan so we accepted. Now when we get back to finance and the gentlemen who I also forgot the name of told us the price we were financing which was 500 off sticker price. I was quite upset and he assured me with an invoice saying he could not take anymore off the car which doesnt make sense when they list it at less than 16k online. So not even trying to do what he can with the price, again he just assured thats the best they could do. Now I have received 2 letters stating my loan was denied by not one but two banks. Why would you let someone drive off a lot when I wasnt approved? If I didnt need the car as bad as I did I would have walked out. I have told everyone who has asked about the car about how bad ricart is. And it will stay that way until ricart can prove themselves a good dealership. I love the car, Aaron was nice, but the way they trick you is awful and I feel bad for anyone else who gets a car there. I love the car itself but ricart is dishonest and makes buying more stressful than it already is. More