Ricart Kia

I enjoyed the knowledge that Joseph Eddy had in explaining all the car details and also how he did not make me feel rushed in looking for a new car. All my questions and concerns were addressed and explaining all the car details and also how he did not make me feel rushed in looking for a new car. All my questions and concerns were addressed and answered from Joe Plantz who made my payment comfortable. Rodricka Black also explained the contract to me in such a friendly manner that I knew there was not any hidden charges. The whole experience was a good one and I will refer many friends and family to buy their next new car from Ricart Ford. Thank you.. More

they took the time with us, joseph eddy went out of his way to make sure we knew everything about our new kia soul, would go back for all of our vehicle needs way to make sure we knew everything about our new kia soul, would go back for all of our vehicle needs More

We bought a 2013 Kia Soul and Joe Eddy & Nicholas Sohovich helped with every step of the buying process. Thay were wonderful to work with.Two thumbs up for both of them. The only complaint I have is Sohovich helped with every step of the buying process. Thay were wonderful to work with.Two thumbs up for both of them. The only complaint I have is they never had much of a choice on the Kia Soul. They should of had at leasr 3 or 4 to choose from. Thir was nothing Joe or Nick could do about that but it would have been nice to have a choice. I love my Soul I am still trying to adjust my head to it being so small.LOL But yes I would go back to Joe or Nick again and I will recomend them . More

My Husband went to Ricart to get our other vehicle serviced and by chance went to the wrong door. That is where he meet Ed who sold us a 2013 Kia Optima. Ed was such a knowledgeable and very professio serviced and by chance went to the wrong door. That is where he meet Ed who sold us a 2013 Kia Optima. Ed was such a knowledgeable and very professional salesman. I would have to say that top notch customer service still exists and Ed is a perfect example of this. I believe customer service is not as important as it used to be for many companies recently but Ed and the other team members do this very well. More

We went to the dealership looking into buying a Kia Sorento. The sales consultant who helped us, Lindsey Burks, was really friendly and treated us very well. He was very attentive and was sincere in he Sorento. The sales consultant who helped us, Lindsey Burks, was really friendly and treated us very well. He was very attentive and was sincere in helping us, and we really appreciated all that he did for us, even though we weren't successful in getting the Sorento that we wanted. However, the Sales Manager, Jeremy Young, who came in to negotiate with us treated us very badly. As soon as he talked and said his first two sentences to us, he was unfriendly, arrogant, and judgmental, and I knew right away we weren't going to be able to buy a car. He was very insulting as well, right off the bat, and we didn't even stand a chance with him. He made us feel very small and cheap, and he thought we couldn't afford the Sorento and was uninterested in helping us or negotiating with us. And with that very bad experience, we will never go back to Ricart Kia again. I'm sure we will find our Sorento somewhere else; at another dealership where we would be treated fairly. More

For my Husband and myself, this was the best experience we have ever had. We selected the car with Don's help. Everything was explained in a way we could undeerstand. Don took the time needed to show us we have ever had. We selected the car with Don's help. Everything was explained in a way we could undeerstand. Don took the time needed to show us how everything worked. We got the Best Deal of any Dealer we had visited. Shea made sure of that. We are completed satisified with our experience. Will make sure to send everyone we know to see Don. More

I worked with Joe and Jeremy and both were very knowledgable and courteous. They worked with me to make sure that I was very satisfied before leaving. knowledgable and courteous. They worked with me to make sure that I was very satisfied before leaving. More

Don was very well informed on the car that we had chosen and was interested in helping us with any and all questions that we had. the overall experience with the entire staff was excellent. they were eagert and was interested in helping us with any and all questions that we had. the overall experience with the entire staff was excellent. they were eagerto take care of all of our questions and need and made us feel very comfortable in the entire car buying experience. More

My family and I were extremely impressed with every aspect of the purchase of our new Kia Forte SX Koup. I live about two hours away; but starting the process online helped narrow down the vehicle opt aspect of the purchase of our new Kia Forte SX Koup. I live about two hours away; but starting the process online helped narrow down the vehicle options; identify the costs/discounts; and allowed me to communicate with Shea to determine the terms of the loan. Once at the dealership lot, Joseph Eddy had the vehicle waiting for me at the door and we took it for a test drive. I was majorly impressed with the layout of the Ricart lots and variety of options available. Joseph Eddy was extremely personable and made my son and his friend feel very much a part of the experience. Shea made an effort to stop by and introduce himself to all of us. Everyone was extremely friendly and helpful. Joseph would quote times and details of each step in the process and he was very accurate in his time allotments. He told me it would take about 5 mins to evaluate my trade-in; and I could have set my watch by him. I have already told a bunch of people how impressed I was with this dealership. I feel because of their volume and capacity, they don't have to use trickery or deceit to sell a vehicle. They were very straight-forward and very informative. Joseph was patient and very knowledgeable of not only the car/brand that I purchased, but of any brand we discussed with him (in general conversation). My son has also said that when he is ready to purchase a vehicle, he will be going back to Ricart and Joseph Eddy. I am also very impressed with the Kia brand in general. The warranty that they provide shows me that they have confidence in their product. That made me feel good knowing I was purchasing something that had value and quality. I don't like searching for vehicles or worrying with all the details of purchasing a vehicle. So, once my son found the vehicle online and I approved of it, it was nice that the deal went through so smoothly so I didn't have to worry with all of the minor details. More

Based on a friend's experience, went to Ricart to buy a Soul and sought out Mr. Burks specifically. Lyndsey was knowledgeable and friendly and something I thought was funny, he explained alot of the Soul' Soul and sought out Mr. Burks specifically. Lyndsey was knowledgeable and friendly and something I thought was funny, he explained alot of the Soul's features to my wife although it was going to be my car! I will go back to Lyndsey for my next purchase for sure. He was great. Everyone was friendly but I feel that I should have gotten way more from my trade-in and I think their slogan "We're dealin'!" is iffy. I did not get the color I wanted and because the Soul is in short supply I settled on the only one they had, a silver. Because of that, Ricart threw in free pin-striping or an armrest/console. I opted for the pin-striping which is scheduled for next week. The only downside to my experience was that it was soooo long. We spent almost 5 hrs before we drove off the lot and that was with the only Soul they had with the manual transmission. There are so many people to talk to and think they could streamline things a bit. Ms. Black, however, who did our paperwork was fast and all knowing. She knows what she is doing and has all the answers. Back to Lyndsey...Once we were finished with Ms. Black, Lyndsey explained everything about the car with a shortcut version of the Owner's Manual and even set up the Bluetooth connection between my phone and the car. I am already telling my friends! More