Ricart Kia

I am in contract on a new build home and had to trade in my Jeep, that I was upside down on and needed engine repairs. I had a small window for my car payment and limited cash t0 put down. Don & Jeremy went my Jeep, that I was upside down on and needed engine repairs. I had a small window for my car payment and limited cash t0 put down. Don & Jeremy went ABOVE and beyond trying to make a new car happen for me!!! They were professional, understanding of my sensitive situation and very patient. While they were unable to get me into a Kia, they did walk me over to the Ford division and and i drove away the next day in a 2012 Ford Focus. Don still continued to check up on my progress and was there to hand me off to the Ford crew, as well as follow up the next day to make sure that I was happy. I am 100% going to keep my promise and go straight to Ricart when I am in the market again for a new car. I have nothing but good things to say about everyone that I came into contact with at Ricart. Thank you all so much! Don, Jeremy, Rick, Paul, Gary and Shane!!! More

Joe was amazing to work with! He showed me multiple cars, and made sure I found the PERFECT one for me. I couldn't be happier. The experience, from start to finish, was extremely professional and timely. Tha and made sure I found the PERFECT one for me. I couldn't be happier. The experience, from start to finish, was extremely professional and timely. Thank you Joe, for everything. You definitely have a repeat customer! More

Joseph Eddy made this care buying venture very comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind t comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind to me as well as the family members I brought with me!!! He made sure I knew all the details of the car and where to look them up in case I forgot, He also did a great job following up with me in the days following my purchase to make sure i was satisfied. Overall, a good experience. More

My daughter and I were greeted by Jeff Baumgardner as soon as we got out of the car. I was looking for a Kia Soul, he immediately took us over to look at them and started explaining everything in detail. soon as we got out of the car. I was looking for a Kia Soul, he immediately took us over to look at them and started explaining everything in detail. Inside the car, the hidden compartments in the trunk, outside of the car, etc., he was very thorough. I had been to four other dealerships in northeast Ohio over a three week period and never received the warm reception as I did at Ricart's. Everyone was so professional yet friendly. Never felt pressured into purchasing a car but knew that is what I wanted to do anyway. I commented to my daughter several times what a difference it was going to someplace where everyone knows their specific job and is well informed. I didn't get that at a couple of other places I visited while hunting for a car. I was very impressed and have told several people about the treatment I received and how wonderful it was to find the exact car I was looking for, at a price I could afford. Thank you Jeff for all the follow-up calls too, really made me feel good that people care. Joan Wilson New Philadelphia, OH More

We came to Ricart to compare differant makes, we stopped at Ford first.There was a good selection of Escapes and our slesperson Travis was very patient as looked at everyone of them twice. Then he escorte at Ford first.There was a good selection of Escapes and our slesperson Travis was very patient as looked at everyone of them twice. Then he escorted us to the Kia side where he and Joe sold us a 2013 Kia Sorento. Everyone we dealt with were professional and I would say Ricart would get an 'A' plus. Thanks for a good experiance; Clay Tim More

I gave all 5's because the sales people that helped me were extremely helpful and listened to all of my concerns. They made the sale of my 2012 Kia Soul very enjoyable. I usually dont like to visit car d were extremely helpful and listened to all of my concerns. They made the sale of my 2012 Kia Soul very enjoyable. I usually dont like to visit car dealships because you get pressured but there was no pressure and actually enjoyed visits. More

I really enjoyed dealing with Don and Neil. They were very helpful and straight foward. I feel that I received the best service possible. I would recommend them to my friends if they are interested in very helpful and straight foward. I feel that I received the best service possible. I would recommend them to my friends if they are interested in buying a car. More

From the time we drove in to the used car lot, we had nothing but a great experience. We stopped at used cars, talked to a salesman and the manager and concluded that we could get a new Kia for what I w nothing but a great experience. We stopped at used cars, talked to a salesman and the manager and concluded that we could get a new Kia for what I wanted for the same price as the used one. They informed us we would probably be happier with the new one since we would still have the new warranty. Then to Kia new cars. They had exactly what I wanted and the color too. My Daughter and I picked out the car and then,we went up the next day to finish the deal. Joe Eddy was very informative, not pushy; pleasant, not phony; knowledgeable, not arrogant, and all the things and ex-sales manager looks for in a sales employee. His manager got him the deal we were looking for. We left with a very positive view of Ricart and Joe Eddy. Overall, the best car experience in a long time and maybe the best ever. Thanks to everyone, especially Joe Eddy for this experience. More

They made the entire purchase so easy and enjoyable. They went out of their way to get my wife the car she wanted and gave us a great price far surpassing other dealers. Janda did our paperwork and made it f went out of their way to get my wife the car she wanted and gave us a great price far surpassing other dealers. Janda did our paperwork and made it fast and got us a great rate. She was super friendly! More

Ricart was an outstanding dealership to work with. From the time you walk onto the lot till you drive off in your new car they make you feel comfortable with every step of the purchase process. I would rat the time you walk onto the lot till you drive off in your new car they make you feel comfortable with every step of the purchase process. I would rate them outstanding on customer service and product knowledge! They offered us the best pricein town for our new Sedona. I will be a returning customer for sure! More