Ricart Used Car Factory

Your dealership charged me 5 points higher trying to finance a vehicle after I was told I was given the best deal available. Then when I called to cancel the deal because I didn't take delivery of the c finance a vehicle after I was told I was given the best deal available. Then when I called to cancel the deal because I didn't take delivery of the car I was told I was given a generic interest rate and that it was not the final rate although I signed all the paperwork. Very disappointing experience. More

my buying experience was brief but good. i knew what car and year i wanted and steve was extremely knowledgeable about subarus. ricarts warranty, exchange program and overall attitude sealed the deal with m and year i wanted and steve was extremely knowledgeable about subarus. ricarts warranty, exchange program and overall attitude sealed the deal with me. the price was excellent. s s s s s s s s s s s s s s s s s s More

I went to Ricart Automotive looking for a new or used vehicle. When I arrived, I found the sales staff to be friendly, courteous, and respectful of my disdain for high pressure sales tactics. The sales vehicle. When I arrived, I found the sales staff to be friendly, courteous, and respectful of my disdain for high pressure sales tactics. The sales team went to great lengths to accommodate my needs and preferences. Ultimately- and for the first time in which I have dealt with a car dealership- I emerged quite satisfied with the experience. The survey above does not have an item that assesses how I would rate my past car buying experiences, or how I would compare the recent experience to prior experiences. Ricart was an order of magnitude better. More

Steven was very low pressure while dealing with the sale of the vehicle. I really appreciate that fact. I had found the Truck I bought on your website, and when I came to the dealership to check it out, Ste of the vehicle. I really appreciate that fact. I had found the Truck I bought on your website, and when I came to the dealership to check it out, Steven met me outside first thing. I noticed the sticker price and the internet price I had seen beforehand were different. Upon mentioning this, Steven said he would honor the internet price. No haggle!! Great experience. Will definitely do business with again. thank you very much. Mike Petrey More

I had a wonderful experience at Ricart. The staff was friendly, the financing was easy and the overall experience was great. Some things took longer than we expected. Test driving a vehicle was involve friendly, the financing was easy and the overall experience was great. Some things took longer than we expected. Test driving a vehicle was involved, but the salesman did all the leg work. There were several people buying a car the day I bought mine and financing was slow. I love my Durango and would return to Ricart for my next purchase. More

The most recent bad experience was that I found two vehicles online that I really liked so I went to the dealership and drove both decided I liked one better. Both were listed as the same price but Jo vehicles online that I really liked so I went to the dealership and drove both decided I liked one better. Both were listed as the same price but John told me that one vehicle had more wiggle room on the price than the other so I chose the one that they would work on the price. We sat down to do the "wheeling and dealing" and he gave me a price that still was too high for the value of the car. I researched the cars very well before going down there so I had a little more knowledge than he thought I did. What really ticked me off is that I gave a VERY fair offer for the car and he told me that his manager wouldn't accept it. He never even asked his manager about the offer. It isn't his place to accept or deny my offer, its the managers job. I got up and walked out and I will NEVER set foot in that dealership again and I make sure to everybody not to go there. A few years ago I had bought a brand new car, right off the show room floor from them and paid $20,000 for it. One would assume that when you spend that much you might get a little courtesy from the service department. Not at Ricart. I had a problem with the power locks and alarm so I took it to service and the guy called me the next day so I went to pick up my car. He told me that they couldn't recreate the problem and then he said that maybe I was too stupid to figure out power locks. I reported him to Nissan Corp (my car was a Nissan) and I never saw him in the service department again. More

I went their in search of a car. At first, I didnt think that I would be able to get one but, Rick Johnson realy worked hard for me and made my dreams come true! I am now a Proud owner of a beutiful blue Ch that I would be able to get one but, Rick Johnson realy worked hard for me and made my dreams come true! I am now a Proud owner of a beutiful blue Chevy Impala that I Love! Thank each and everyone of you for your hard work and dedication on my behalf. I would recomend you to anyone! Sincerly, Dawn Heil More

I really did enjoyed my overall experience at Ricart and I can clearly see why you are rated #1 in the car business. Keep up the good work and I will definatly recommend anyone to see Ricart for their next I can clearly see why you are rated #1 in the car business. Keep up the good work and I will definatly recommend anyone to see Ricart for their next new or used car purchase. Thanks, Sarah More

Bryan is a very personable sales person and not pushy. He actually helped us choose the right car for us from stock that we weren't aware of. Due to WHATEVER, we weren't eligible for the interest rate th He actually helped us choose the right car for us from stock that we weren't aware of. Due to WHATEVER, we weren't eligible for the interest rate that I had based my calculations on, so we were EXTREMELY disappointed at the final figures on the ONE car my husband truly desired. We began perusing the less expensive models and found 1 or 2 that seemed fine but Bryan found us one that was a bit better than the CUTE Khaki Pear Jeep Liberty...Michelle was fun. I wish I could work there (and then buy hubby the ONE)! God Bless Bryan and his business. He's a Keeper for your dealership!!! Kelly Roberts Britton ;O) P.S. I am very picky and was amazed at how CLEAN and lovely 99% of your used cars are! Ours had some details missed but since it was a recent trade, I understsand. More

We have given this review because we bought a truck that has spent more time in the shop then it has been with us. Every time we get it back there is still something wrong with it. Thus far we have had no has spent more time in the shop then it has been with us. Every time we get it back there is still something wrong with it. Thus far we have had no luck talking with anyone who works at richart. Everyone who we have talked to has been worthless and not helpful. When we get the truck back there is something wrong not related to what it was in the shop for in the first place. Richart at this point leaves a bad taste in our mouth. More