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Rich Ford
Albuquerque, NM
367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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367 Reviews of Rich Ford
August 29, 2014
Great!!! My car got totaled in an accident. I went into Rich Ford, Ace got me a great deal. He was awesome, nice, and answered all my questions. My car got totaled in an accident. I went into Rich Ford, Ace got me a great deal. He was awesome, nice, and answered all my questions. More
by msantos8623
Employees Worked With
Ace Cooley
August 28, 2014
Wow! No pressure, I'm going to recommend this place!!!! I was not looking forward to the whole car buying process until I was greeted by Rosie. She made me feel very assured and excited about purchasing a I was not looking forward to the whole car buying process until I was greeted by Rosie. She made me feel very assured and excited about purchasing a vehicle from Rich Ford. My past experience when buying a car has been followed by regret and it was so refreshing to find Rosie who listened to my needs and concerns and offers solid information that gives me the confidence to make this purchase a very very positive experience. I highly recommend her. More
by Dionne Shirley
Employees Worked With
Rosie Rosas
August 27, 2014
Justin Bowling He is literally the person alive ever! My husband and I came in to buy our first new car together and Justin made what I thought would be a scary e He is literally the person alive ever! My husband and I came in to buy our first new car together and Justin made what I thought would be a scary experience very fun and positive. He has a vast amount of great knowledge and a perfect sense of humor. He made us feel very comfortable. He has a great way with people and I hope it is very recognized within the company. THANK YOU JUSTIN! -Vanessa & Alex Osborne- More
by Vmro1991
Employees Worked With
Justin Bowling
August 26, 2014
I purchased my favorite car at a great price! David Chavez is a respectful young man that greeted us as we approached the car lot. He is very knowledgeable regarding the make, models, and features David Chavez is a respectful young man that greeted us as we approached the car lot. He is very knowledgeable regarding the make, models, and features of all the vehicles. David was very patient with us, we had stopped by a couple of times to test drive and didn't feel pressured. I purchased my favorite ruby red Ford Mustang at a great price! I use to remember years ago being frustrated when purchasing a new car, but the experience we had with David was very pleasant and it didn't take much time to do all the paper work. I left satisfied with my selection without any remorse. More
by albdrcm
August 14, 2014
2014 Explorer Sport I'm not one to spend any amount of time shopping for anything. I went into Rich Ford and was greeted by David Chavez. I explained to him what I was lo I'm not one to spend any amount of time shopping for anything. I went into Rich Ford and was greeted by David Chavez. I explained to him what I was looking for and that I did not want to spend the afternoon in the sun. Mr. Chavez checked his inventory and brought up the perfect vehicle for me. He was extremely knowledgeable about the vehicle and process of obtaining it. We negotiated back and forth a bit but not enough for me to walk out the door. I bought my Explorer Sport at excellent price and it was exactly what I wanted. I would recommend Rich Ford to my friends and family if they are looking for a Ford vehicle. I would also recommend they work directly with David Chavez because of the wonderful service and professionalism he treated me with. More
by huckfinn
January 23, 2014
We want to thank Mr. Moorehouse for the great customer service we received when we purchased our 2014 Mustang. He was very kind and sincere with us. Thank you, Joe and Roxanne Encinias service we received when we purchased our 2014 Mustang. He was very kind and sincere with us. Thank you, Joe and Roxanne Encinias More
by rencinais
Employees Worked With
Jeffery Moorehouse
October 22, 2013
Bought a BRAND NEW 2013 Ford Mustang... The paint had bad BAKED ON water spots all over it from sitting in the sun and being rained on. I had to take it back to Rich Ford for a Acid bath and when it was retu BAKED ON water spots all over it from sitting in the sun and being rained on. I had to take it back to Rich Ford for a Acid bath and when it was returned it looked awful with swirl marks, the paint looks horrible. Its now been back twice in which in was at the service dept. for 18 DAYS with nothing being done just excuses after excuses, I was told it would be returned to me like the day it came off the truck. Mike from the service dept. has done nothing but lie... I WILL NEVER PURCHASE A CAR FROM RICH FORD AGAIN...ONCE YOU BUY THE CAR THEY TREAT U LIKE DIRT!!!! More
by hollibutt
Employees Worked With
mike in service
October 22, 2013
We took in a ford van in because it was hesitating. This is a compay vehicle with a smart cam, it measures collision, speed, braking etc. The service advisor called and said the ODB reader would not read be is a compay vehicle with a smart cam, it measures collision, speed, braking etc. The service advisor called and said the ODB reader would not read because of the camera. I autho'd them to temp. remove the cam. they refused and said they could not read the computer. So I picked up the van took it to Autozone. they read the code and it had a plugged air filter! Too bad Rich Fords guys are computer readers and no mechanics. We will no longer do business with "Rich" Ford. They lost a good account for 35.00.. More
by amontoya76
Employees Worked With
Charles
August 29, 2013
Steven was extremely helpful with the purchase of my new ford focus. I appreciate his attention to detail through out the entire transaction including helping with getting the best price, interest rate and ford focus. I appreciate his attention to detail through out the entire transaction including helping with getting the best price, interest rate and even with getting insurance. I totally recommend Rich Ford and especially Steven Baca Gary Hanna More
by thundrrd
