Rich Ford

I shopped for cars online, and ended up deciding on getting a new Ford Focus. I used USAA's car buying service to locate a dealer, and Rich Ford responded very urgently. Thomas Hinman was my sales as getting a new Ford Focus. I used USAA's car buying service to locate a dealer, and Rich Ford responded very urgently. Thomas Hinman was my sales associate and he was very kind and helpful, and was not pushy at all. The whole process of purchasing the car was great, and I would definitely recommend Rich Ford to anyone who is looking to purchase a vehicle. More

We went in with the intention of trading up vehicles. Luckily the deal didn't work out because when I went home and researched a little more, the car we were interested in was 2000 less than what was quo Luckily the deal didn't work out because when I went home and researched a little more, the car we were interested in was 2000 less than what was quoted to us. We would never recomend the dealer or sales associate to anyone. They LIE!!! And will sell you short just to get a quick deal. Go to someone reputable, not Rich Ford! More

At first I thought no way I was getting the vehicle on their initial offer, but Dan worked hard to get exactly what I was wanting to get on my trade in and 0 down within the payment range. He was very fr their initial offer, but Dan worked hard to get exactly what I was wanting to get on my trade in and 0 down within the payment range. He was very friendly and I would send any of my friends and family to do business with him. Rich Ford has a great selection vehicles and the facility is very nice and inviting. I had a problem with my lower control arms within the first couple weeks but the service department took care of no problem free of charge. Excellent experience so far with Dan Richards and Rich Ford. More

Let me tell you about Nathan Deterding. I wanted a new F-150, but a rare one, a regular cab. I had been working with a dealership in a small town in NM. The purchase through that dealership fell through F-150, but a rare one, a regular cab. I had been working with a dealership in a small town in NM. The purchase through that dealership fell through. I had gotten myself into a bind because I had sold my trade-in and had no wheels! By searching through this website I had the good fortune to make contact with Nathan. He went right to work. He found the truck I wanted--in another state. He arranged a trade for the truck I wanted, and arranged the transportation to Albuquerque of the truck I wanted. All this Nathan and I accomplished by telephone and internet. The purchase itself went smoothly. I highly recommend Nathan Deterding. More

Thomas not only matched a competitor's price but also they matched the interest rate offered by the bank. They got me the car I wanted and got me in and out of the dealership in record time. they matched the interest rate offered by the bank. They got me the car I wanted and got me in and out of the dealership in record time. More

GREAT experience working with Rich Ford dealership in Abq, NM! All staff members we came in contact with were very courteous and professional. The vehicle we purchased needed a few minor things done befo Abq, NM! All staff members we came in contact with were very courteous and professional. The vehicle we purchased needed a few minor things done before we could bring it home (i.e. detailing, new tires, repair the windshield) and they let us use a rental vehicle until ours was ready. When the vehicle was ready, Dan Richards delivered it to our home! Exceptional service and a great experience working with Rich Ford! More

Service has been excellent to date. Sales people, service people, and Dennis Snyder have all been very easy to deal with. To date the Taurus 2013 has performed admirably. people, and Dennis Snyder have all been very easy to deal with. To date the Taurus 2013 has performed admirably. More

In the last 18 months I have purchased two personal vehicles (2010 Explorer & 2011 F-150) ans a new engine for a F-450 for my business from Rich Ford. I have made a simple request multiple times to tr vehicles (2010 Explorer & 2011 F-150) ans a new engine for a F-450 for my business from Rich Ford. I have made a simple request multiple times to try to get an owner's manual for the F-150 or at the very least a code for the door keypad. I can't even get a response to my request. I am a loyal Ford customer and will continue to be, but will not be trading with Rich Ford going forward. More

Ford explorer is not my top list when I decided to buy a vehicle but Mark had explained me the beauty of the explorer, aside from the great customer service he has rendered to us. Also he had,made a point vehicle but Mark had explained me the beauty of the explorer, aside from the great customer service he has rendered to us. Also he had,made a point that everything went well after we bought the explorer. On the other hand I had concern with the sync navigation, it is very complicated and always hangs up and you need up in the wrong direction. I think they have to do something with this, we went to Sta Fe last month and we got lost a lot of times. More

David was great. We had a no pressure sale with quality assistance and follow through. We ordered our Explorer and are happy with our purchase. I would recommend this dealership and David Chavez to those w assistance and follow through. We ordered our Explorer and are happy with our purchase. I would recommend this dealership and David Chavez to those who are looking for a new vehicle. More