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Rich Morton Mazda

Pasadena, MD

3.9
247 Reviews

51 Mountain Rd

Pasadena, MD

21122

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February 18, 2010

I admit I had controversy with the maintenance department at Rich Morton. The management of the organization responded favorably to the issue. I believe Rich Morton provides the customer with a high quality More

by lazzaraluis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bowen, Steve, Eric,
January 22, 2009

If there's any Mazda dealership they should pull it's this one. The customer service is terrible. The finance guy acted incompetent and their prices are jacked up. This was my first car buying experienc More

by Jamiee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Morton
November 21, 2008

Let me sum it up: unethical, untrustworthy, incompetent. They tried to rip me off by offering me almost $1400 less than two other dealerships (which I later found out) on my trade-in. They repeatedly kept More

by Kelly80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
November 20, 2008

It's a crying shame that Lincoln, a make that I've been faithful too for 13 years would be represented by such a disgraceful dealership. After moving to Maryland this past year, I tried this dealership fu More

by MStevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug
November 04, 2008

They will rip you off. They have a friendly staff, but dont mistake it for trust. they will find a way to take money from you in any way they can. Dennis Elliot has charged me for services that were cover More

by lazzaraluis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Elliot
November 03, 2008

Dennis Elliot realized their was a controversy with a third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done More

by lazzaraluis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Elliot
November 03, 2008

Dennis Elliot realized their was a controversy with a third party organization in which they recommended and made every effort to help fix the problem. The organization will ensure that all business done More

by lazzaraluis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Elliot
Feb 18, 2010 -

lazzaraluis responded

Following the controvesry with the maintenance section at Rich Morton, the management of the organization responded favorably to the issue. Rich Morton provides the customer with a high quality product and high quality service. They leave every avenue availble when issues arise. I would recommend Rich Morton to any customer looking for a great product and service.

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