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Rich Morton Mazda
Pasadena, MD
254 Reviews
The team at Rich Morton Mazda would like to welcome you to our dealership in Pasadena, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Pasadena, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Pasadena count on the high-quality vehicles and services found at Rich Morton Mazda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 254 reviews
February 09, 2017
Great experience For the first time in my life I can actually say that purchasing a car was a pleasure. I had researched the vehicle I wanted online. Mr. Bartlow and For the first time in my life I can actually say that purchasing a car was a pleasure. I had researched the vehicle I wanted online. Mr. Bartlow and Mr, Marfani had it ready when I came in. Mr. Marfani was very helpful without applying high pressure tactics. I got the exact car I wanted at a great price, at a better rate than the pre-approved financing I had when I came to the dealership all in a little over an hour. I would definitely recommend both the dealership and Mr. Marfani. More
by Badmonkey
February 06, 2017
Purchased a car over the internet and had it delivered. I was shopping for a vehicle on-line and ended up at Rich Mortons Mazda. Neal was able to put together a deal for me and I purchased a vehicle. This d I was shopping for a vehicle on-line and ended up at Rich Mortons Mazda. Neal was able to put together a deal for me and I purchased a vehicle. This dealer does not offer long distance delivery but my salesman Bill Readling located an enclosed delivery service at a good price and I hired them.The purchase process was painless. Neal pointed out a scuff on the car that was not seen in the pictures and he had it repaired. Once I receive the vehicle I will report on the quality of work and the final process. More
by camaro
Employees Worked With
Neal, Bill Readling
November 11, 2016
Thanks for your understanding. I will like to fervently thank you guys especially the owner for your great understanding and wonderful service. Hope to do business with you in the f I will like to fervently thank you guys especially the owner for your great understanding and wonderful service. Hope to do business with you in the future. Thanks. More
by George Cho
Employees Worked With
Ray King
November 09, 2016
A simple pleasure. Thank you for a simple and pleasurable experience. From the moment I was contacted after my web inquiry to leaving the lot with my brand new car a few Thank you for a simple and pleasurable experience. From the moment I was contacted after my web inquiry to leaving the lot with my brand new car a few hours later there is not a single bad thing I can say. Zoom-zoom. More
by Michael J.
Employees Worked With
Bill Readling, Iva Singh
October 01, 2016
No Honor on price or service Dealer changed price on the deal and then would not fix a broken CD player. Dealer does not return calls for service after the sale. Dealer changed price on the deal and then would not fix a broken CD player. Dealer does not return calls for service after the sale. More
by Dave
Employees Worked With
None, Ginger Forsythe, Bill Readling
August 08, 2016
No Hassle and great experience We worked with Bill Readling and had the best customer service. The test drives were great and advice and deals were honest. I would recommend this de We worked with Bill Readling and had the best customer service. The test drives were great and advice and deals were honest. I would recommend this dealership to use. More
by Christie
Employees Worked With
Eric Emery, Bill Readling
July 22, 2016
Would not honor the price they advertised on own website All prices on their website were not honored when I visited the dealer. The only reason I went to look at the vehicle was the advertise price. Horri All prices on their website were not honored when I visited the dealer. The only reason I went to look at the vehicle was the advertise price. Horrible practice of bait and switch. DO NOT go to their location and expect them to honor their own advertised price on their used vehicles. There sorry excuse about having a technical issue is just another example of a dealer to avoid. More
by Hector
Employees Worked With
Tyler Schreiber
July 01, 2016
Great Experience Matt provided a great car buying experience. He is professional and friendly, ensuring I was shown every function of the vehicle I was interested in b Matt provided a great car buying experience. He is professional and friendly, ensuring I was shown every function of the vehicle I was interested in buying, and giving me a long test-drive. He was very helpful and I went home feeling satisfied with my purchase! More
by Stephanie
Employees Worked With
Matt Wood
June 11, 2016
Terrible experience from the beginning I bought a used Mercedes SUV in September...the transaction was sleezy from the beginning. After driving the car for a week, I took it in for a few m I bought a used Mercedes SUV in September...the transaction was sleezy from the beginning. After driving the car for a week, I took it in for a few minor things, brakes squealing, the car pulling right & the back up camera didn't work. They had my car 5 days...they couldn't replicate the camera problem, said the brake were fine(2 weeks later my BRAKEWEAR light came on) and they said they did a front end alignment. Once home I Read through the paperwork & found out the alignment wasn t performed because they didn't have the proper tool....so they lied to my face. I called & went back & forth with the service guy...but nothing was ever done. I went in at 6 months for my free oil change & was told my tires were so bad they shouldn't let me drive off that lot...he said I had put 10,000 miles on the car...I said no..here's the mileage...I have put 6,000... His response....close enough. I don't remember his name, but he was extremely rude!!! Anyway....this was by far my worst experience ever in the car dept. it was my first & last used car purchase...& I would never step foot in the dealership again & would tell everyone I know the same. Thankfully I was able to get rid of the Mercedes!! More
by Dawn
Employees Worked With
Dan Reid
May 31, 2016
Tyler Schreiber made my experience easy Tyler initially responded to my request for information through edmunds.com. After some research, I visited the dealership to test drive a Mazda3, and Tyler initially responded to my request for information through edmunds.com. After some research, I visited the dealership to test drive a Mazda3, and possibly look at used inventory. Tyler is very knowledgeable regarding the Mazda vehicles, the history and current direction of the brand. He is also very informed on non-Mazda vehicles and able to draw comparisons to help me make my best choice. After test driving a few cars, I drove away in a new Mazda6 Touring, at a great price. Tyler made my experience much easier and more fun than I thought buying a new car could be. I will recommend him to my friends or family looking to buy. More
by K.Griffith
Employees Worked With
Tyler Schreiber
