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Richard Bazzy's Shults Ford of Wheeling

Triadelphia , WV

4.6
190 Reviews
Shults Ford Wheeling is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Triadelphia area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 95 Robinson Drive Triadelphia, WV 26059. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Shults Ford Wheeling is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive.
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95 Robinson Dr

Triadelphia , WV

26059

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Showing 190 reviews

August 20, 2026

It was a very quick and efficient service. Bryon is very professional, he followed up timely! More

by khessgwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Knowing the quick and efficient service met your expectations is rewarding. Hearing that our team could follow up promptly and professionally on your Lincoln Continental means a lot to our service department.

August 20, 2026

Prompt friendly greeting, text message allowed me to follow progress. Manager came out when done with keys and told me any issues don't hesitate to call and shook my hand. Couldn't ask for better. More

by mysliwiec73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Hearing that you found our text updates helpful during the service on your F-250 means a lot to our service department. Knowing you felt supported by our manager’s friendly handoff and offer to assist is truly rewarding.

August 17, 2026

Professional courteous quick service. Constant communication on the status and completion. This provides comfort in the competency of the work being done. I highly recommend the service a More

by Mbtimko
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 17, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Your mention of our frequent updates and prompt service underscores how our service department works to keep you informed and confident in the work on your Lincoln Nautilus. Your recommendation and kind words mean a great deal to our team.

August 16, 2026

Took my cellphone number but never called me when my service was completed just bad business! More

by MARIANNKUBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Czapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 16, 2026

Staff was great! ! Mr. Auber took good care of me and my car!! I’ll be back for next service date! More

by EULLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the five-star rating! We’re glad our service team provided excellent care for you and your Ford F-150, and we look forward to your next service visit.

August 11, 2026

Everyone was very kind and answered questions and they were very helpful They had time for their customers More

by WMFARRIER
Recommend Dealer
Yes
Employees Worked With
Don't remember. It was a young lady
Aug 11, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the five-star rating and for noting the care our service team showed for your Ford EcoSport. Our team is pleased we could answer all your questions and give you the attention you deserved.

August 08, 2026

All my questions were answered and he pointed out things that were good to know More

by twashaann
Recommend Dealer
Yes
Employees Worked With
Tony Goodwin
Aug 09, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We're glad our service team could answer all your questions and share helpful tips during your Lincoln MKX service. Hearing your feedback means a lot to us.

August 07, 2026

Awesome dealership. Very happy with my new Explorer xx . Wouldn't have happened without Mike Deardo salesman and Brandon finance manager. Much appreciated you guys!! More

by rhandzus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeArdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Your recognition of Mike and Brandon highlights how our team comes together to support customers. Congratulations on your new Ford Explorer; we hope it brings many great adventures.

August 07, 2026

Always prompt and professional. Always willing to answer questions, and patient. Explains the details of the work. More

by LPATRICK215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who Dexter and Ben are?
Aug 07, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We’re glad our team could provide efficient, expert care for your Lincoln Corsair. Knowing you appreciated our patience and clear explanations means a lot to our service department.

August 05, 2026

Sold me a used car that they did not have the title. I have waited 2 months and still have not received my registration and title has not been issued! I found out that the previous owner did not transfe More

by louyochum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeArdo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley the paperwork processor and notary.
Aug 09, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you, Lou, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please reach out to us so we can speak directly, and we'll address your concerns in detail. Thank you.

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