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Richard Chevrolet
Cheshire, CT
418 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 418 reviews
Helpful April 17, 2024
The service performed in efficient and expeditious manner. No complaints about quality of work done.. Can't recall name of technician who worked on the car. manner. No complaints about quality of work done.. Can't recall name of technician who worked on the car. More
by rjahn51
Employees Worked With
can't recall name(s)
March 22, 2024
Jimmy Kubicza made the truck buying experience exciting. His knowledge on the packages and options made the entire process smooth. Unfortunately for me Richard Chevrolet didn’t have what I wanted onsite His knowledge on the packages and options made the entire process smooth. Unfortunately for me Richard Chevrolet didn’t have what I wanted onsite, and I had to order from the factory. That’s when Jimmy K really shined. He knew he had the sale on the books, but he really made me feel like I was valued. He consistently gave me update emails on the trucks progress through the factory and during shipment. I really felt like he valued me as more than just a customer. I would recommend you visit Richard Chevrolet if you are in the market for a new vehicle. Just remember Jimmy K at Richard Chevrolet and you will be well taken care of. More
by donalrbell
Employees Worked With
Jimmy Kubicza
March 07, 2024
I brought My 2023 Chevy Silverado in for its first service on 3/6/24, Service took it in promptly and performed the service. It took about one hour total. I am bringing my Truck back soon for a rec service on 3/6/24, Service took it in promptly and performed the service. It took about one hour total. I am bringing my Truck back soon for a recall. I hope it can be done. timely also. Good Job. Thank You More
by audla1950
Employees Worked With
Keith Roberts
January 30, 2024
Richard CHEVROLET service Department is very professional And prompt service. The staff at Richard CHEVROLET is always very caring about what the guest needs And prompt service. The staff at Richard CHEVROLET is always very caring about what the guest needs More
by Basil76
Employees Worked With
Service team
October 18, 2023
We brought our 2019 Colorado in for 45-mile service, plus to get an intermittent vibration (or shudder) checked out. We were very pleased with our Service rep, Chris Van Duzer. He checked us in, reviewing to get an intermittent vibration (or shudder) checked out. We were very pleased with our Service rep, Chris Van Duzer. He checked us in, reviewing what services were included and checking to see if we'd recently had any done so they were not duplicated. When we described the shudder, he knew what it most likely was . . . a "transmission shudder" described in a bulletin from GM which would be covered . . . and it was! We used the previously arranged shuttle service which was timely . . . little waiting . . with clean cars and pleasant drivers. We received a call in early afternoon that the car was ready and the shuttle came to pick us up. Cost was what we expected after a coupon and Rewards points cash-in. And the shudder is gone! One of our best visits to Richards Chevrolet. More
by Art & Ruth B.
Employees Worked With
Chris Van Duzer
August 30, 2023
After Driving about 1 hr to get a trade in offer was VERY disappointed in the offer,They were Not even close to two other offers that we had, the only reason we went there is they had the car in stock that disappointed in the offer,They were Not even close to two other offers that we had, the only reason we went there is they had the car in stock that we wanted, We will wait,We confirmed or other offer and it was at least $4000.00More, They are great film /flamers. The take off you trade in value and offer you more on incentives, and discounts, Did not work!!!They may very well have a good rating on there service DEPT, But beware of there sale tactics !!! they then start getting picky about little thins that can be fix for little of nothing.they they tell you that the market value says your car is not worth as much, Strange that two other dealers did not have a problem, You figure it out!!!! More
by Mick
Employees Worked With
NA
July 19, 2023
Richard Chevrolet found the perfect vehicle for me, a 2024 Trax. Because it was shipped to me, I had to go through the education process through FaceTime. Bob Dreier made the process painless, at leas 2024 Trax. Because it was shipped to me, I had to go through the education process through FaceTime. Bob Dreier made the process painless, at least for me. He is very knowledgeable and patient. He walked me through every step and made sure I understood and was comfortable with all aspects of my new Trax. I would highly recommend Richard Chevrolet and Bob Dreier. They definitely go above and beyond. Love my Trax! Constance More
by Cvianese
Employees Worked With
Bob Dreier
April 06, 2023
Very professional and knowledgeable. When you drop your vehicle off you drive into a very clean bay and are greeted with a smile.Than you are introduced to your technician who very polit When you drop your vehicle off you drive into a very clean bay and are greeted with a smile.Than you are introduced to your technician who very politely takes your information and explains in detail what the next steps are. More
by Copyritejim
Employees Worked With
Keith
