I bought a car last week from a different dealership and within a week, my car had gotten totaled. My first accident ever and I was totally devastated because I loved my car.
I also, was really freaked out because my credit was not at all perfect. I bit the bullet and started searching for the exact Cadillac ATS 4T that I had just lost. I found it on Cargurus at Richard Chevy.
I called early in the morning and was pleasantly greeted and transfer over to a salesman named Bob. I explained to Bob all that I wanted, but also shared with him my concerns and credit challenges. He told me to come out and make sure I loved the car and we would take it from there.
I arrived to the dealership and he had the car pulled out and waiting for me. We went on a test-drive. He made me feel extremely comfortable and was not at all pushy nor did he make me at all feel inferior due to my challenged credit. He noted, that they had a finance manager named Dan who specialized in working with customers with not so perfect credit.
After submitting my application, I was a bit antsy. Bob took on me an awesome tour of the entire dealership and really made me feel at home. I was super comfortable as he introduced to me many of the different members of their team. Hey no crap, if you purchase a car from them, they have a customer's only rental car company onsite where you can rent a brand new car whenever you needed it! Anyways, all in all Dan came over to us several times just to let me know of the moves he was making on my application. I loved that. After a short bit, Dan came to us and said "Congratulations, you are leaving with your new car."
I was floored. This car was a year newer, but was priced less than the the one I just had.
I say if you need a new or used car, Richard Chevy is the place to go. NOT just a car dealer, but the service was MORE than amazing. I had never experienced anything like this before from a car dealership.
Thanks Bob and Dan!