Richard Chevrolet

Always A Great Experience I purchased my Silverado 2500 here and have had all the service performed at this dealership. Every employee I've ever encountered or worked with have I purchased my Silverado 2500 here and have had all the service performed at this dealership. Every employee I've ever encountered or worked with have been very pleasant. The services department is always a pleasure to work with and Id recommend them to all! More

Ryan Montalvo Top Notch Sales Rep. Ryan was helpful every step along the way. Thank you Ryan I love my 2500HD Mark Holian Southington , CT Sales Rep. Ryan was helpful every step along the way. Thank you Ryan I love my 2500HD Mark Holian Southington , CT More

Friendly experience Absolutely awesome friendly environment.sid is one of the best to talk to he answered all my questions exactly how I expected to be answered, such a Absolutely awesome friendly environment.sid is one of the best to talk to he answered all my questions exactly how I expected to be answered, such a Pleasant man. Will be coming here often for my car services. More

Great customer service and smooth transaction Greeted promptly and with a smile. I needed to have a service done for an upcoming trip down south and was able to get it in during a day off which w Greeted promptly and with a smile. I needed to have a service done for an upcoming trip down south and was able to get it in during a day off which was great. Thank you so much for everything. Will definitely return! :) More

Great Service! Wonderful service as usual with Carrie in the service department. She is always extremely friendly and makes you feel right at home. I was in and out Wonderful service as usual with Carrie in the service department. She is always extremely friendly and makes you feel right at home. I was in and out in 45 minutes for my oil change and rotation service. I would recommend Carrie at Richards to anyone! More

No headaches or issues! I had a flat tire on a Monday morning with no spare. A tow truck dropped me off with the car and the service department was great! They gave me a gre I had a flat tire on a Monday morning with no spare. A tow truck dropped me off with the car and the service department was great! They gave me a great price for four new tires(which I needed anyway)and dropped me off at work. They picked me up at quitting time and my car was all set with it's new sneakers! :-) Thank goodness they were able to help me and relieve the stress that was starting a crappy week. More

Fast service, great customer relationship Carrie was my representative, very pleasant, informative. Service was performed in timely manner. I've had my service done here on all my cars - reas Carrie was my representative, very pleasant, informative. Service was performed in timely manner. I've had my service done here on all my cars - reasonable, fair price More

Fast friendly service Needed my oil changed in my truck, was able to make appointment within few days of my call. Enjoyed my cup of coffee while I waited and took a pop ho Needed my oil changed in my truck, was able to make appointment within few days of my call. Enjoyed my cup of coffee while I waited and took a pop home for the kids when it was all done. Always have a good experience when I come to Richards. More

Engine issue on Good Friday. I have been having most of the service done for my wife’s and my Acadia’s at your place. From time to time my son’s Cobalt(he lives in Maryland). M I have been having most of the service done for my wife’s and my Acadia’s at your place. From time to time my son’s Cobalt(he lives in Maryland). Most recently I had engine issues with my Acadia. In January, I had a Carbon Treatment and the Spark Plugs replaced as well, (70,000 miles). All was well. Then Friday 4/14/17(yes Good Friday), I was on my way to see my son in Maryland, when the engine light came on and the engine was running rough. So in Danbury I stopped at the GM dealership, and they did a code check. Engine miss firing. They could not look at it based on the Holiday. They also advised I do not drive to Maryland with the issue I had. So I drove back to Cheshire and pulled into your service area. Carrie, who knew my name from a few months ago, (how), listened to my issue. Heading to Maryland for the Holiday…. Next thing I know she is speaking to Steve, who read the repair order from January, and I heard him say that he remembered the repair. How he could remember, based on the hundreds of vehicles he must see is amazing. What is more amazing, is that on a holiday, without an appointment, Steve himself brought my Acadia in, identified the issue, (believe it was a bad coil), replaced it, and shook my hand and told me to get on with my trip. I was there for maybe an hour. There was NO CHARGE. More

Service I had my 2014 Chevy Cruze serviced at this dealership and everyone was very friendly and professional. They had my car done the same day as drop off. I had my 2014 Chevy Cruze serviced at this dealership and everyone was very friendly and professional. They had my car done the same day as drop off. The garage was also very clean. I will be going back to this dealership for all future service. More