Richard Chevrolet

poor customer service this is the second and last vehicle i will buy and i will not return. The first vehicle I bought was registered through the dealership and they spelle this is the second and last vehicle i will buy and i will not return. The first vehicle I bought was registered through the dealership and they spelled my street name wrong, so when it came time for renewal the mail didnt make it to my house. Not knowing this I drove around in an unregistered vehicle for about a year until a state cop pulled me over for an expired registration and gave me a $120 ticket, thanks Richard. My new 2015 silverado which cost $42000 doesnt run properly, the engine tachometer surges up and down about 75-100 rpm, I brought it in and they checked for codes, found none and told me it is normal. It is not normal. I told them to escalate my problem up to GM for a fix and they told me nothing is known about my problem. I told them that was unacceptable and they need to address my concern. At this point the service manager and the service writers are not very pleasant and are not accommodating,I will persist until this is corrected or they take it back under the Lemon Law. Last GM I buy! More

Frustrated with lack of flexibility Was interested in a used car they had recently dropped their advertised price on. When I made an initial offer they insisted their advertised price w Was interested in a used car they had recently dropped their advertised price on. When I made an initial offer they insisted their advertised price was firm. I was surprised, but they did not want to haggle in the least. So what could have been a good deal if I had gotten them down another few hundred dollars became a lost sale. Salesman Roger was very nice to deal with. Manager Jay gave me an aggressive hard sell which I did not appreciate. More

Not the typical car buying experience. Came to look for a new Malibu. Erich and Sean were fantastic...found us the perfect car and made the process smooth and worry free. Kudos to both of Came to look for a new Malibu. Erich and Sean were fantastic...found us the perfect car and made the process smooth and worry free. Kudos to both of them....GREAT JOB!! More

Excellence Richard Chevrolet in Cheshire CT has the most professional sales personnel and treat customers with respect. Ryan was key to purchasing the vehicle. H Richard Chevrolet in Cheshire CT has the most professional sales personnel and treat customers with respect. Ryan was key to purchasing the vehicle. He is Knowlegeable,courteous and friendly. Great addition to Richard Chevrolet! Place is clean and inviting and has good parking space. More

I needed a Vehicle fast, and got it for the best possible pr Erich S the sales guy is awesome. Took care of me quickly and professionally, without any nonsense or sugar coat. Jack the finance guy got me the b Erich S the sales guy is awesome. Took care of me quickly and professionally, without any nonsense or sugar coat. Jack the finance guy got me the best possible rate-far better than I expected. Again, quick and professional. Brian the mechanic got my used vehicle that needed work done faster than on time. Good work. Sean the Sales Manager is...ok enough to add to this review (actually he was great too). More

Satisfied Customer I found the car I wanted online and came all the way from Bethel to Richard Chevy. The price was more than fair and everyone was really friendly. They I found the car I wanted online and came all the way from Bethel to Richard Chevy. The price was more than fair and everyone was really friendly. They did everything they could to make the price work for me. I would definitely go back for my next car. More

My new car!!! The employees at richard chevrolet did everything in their power to get me not only the best deal, but to give me the best experience i have had at a The employees at richard chevrolet did everything in their power to get me not only the best deal, but to give me the best experience i have had at a dealership while trying to purchase a new car. Huge shout to Erich Stewart for helping me along the way!! They really are there to help!!!! Amazing customer service!! Will totally send friends down!! More

Kia Optima owner Eric and Dan Went above and beyond to get me into to my new Kia. Best dealership around! If you need a new car or used one definety come here. It's wo Eric and Dan Went above and beyond to get me into to my new Kia. Best dealership around! If you need a new car or used one definety come here. It's worth the drive to get here. More

Excellent customer service. I didn't feel lost. Normally when buying a new car, the process is quite intimidating. Well Erich made me comfortable through the entire process. I left feeling like I a Normally when buying a new car, the process is quite intimidating. Well Erich made me comfortable through the entire process. I left feeling like I actually got a deal. More

best dealership around!!!!! I would like to thank Jay, Howard, and the rest of the team down at Richards chevrolet. I can't thank you guys enough for taking care of me, and putti I would like to thank Jay, Howard, and the rest of the team down at Richards chevrolet. I can't thank you guys enough for taking care of me, and putting me in my dream car (2015 Chevy Equinox) My fiancé, family, and friends plan on doing business with none other than Richards Chevrolet in Cheshire. You guys are honest and reasonably priced and worked with me. Not to mention you went over every little detail about purchasing a car and setting up my car. I went to other dealer ships that day and they tried to take advantage of me and you guys were straight forward about everything! You turned an awful experience into an amazing one! Thank you again I'm am thankful and plan on doing future business with you guys! More