Richard Chevrolet
Cheshire, CT
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I brought My 2023 Chevy Silverado in for its first service on 3/6/24, Service took it in promptly and performed the service. It took about one hour total. I am bringing my Truck back soon for a rec service on 3/6/24, Service took it in promptly and performed the service. It took about one hour total. I am bringing my Truck back soon for a recall. I hope it can be done. timely also. Good Job. Thank You More
Richard CHEVROLET service Department is very professional And prompt service. The staff at Richard CHEVROLET is always very caring about what the guest needs And prompt service. The staff at Richard CHEVROLET is always very caring about what the guest needs More
We brought our 2019 Colorado in for 45-mile service, plus to get an intermittent vibration (or shudder) checked out. We were very pleased with our Service rep, Chris Van Duzer. He checked us in, reviewing to get an intermittent vibration (or shudder) checked out. We were very pleased with our Service rep, Chris Van Duzer. He checked us in, reviewing what services were included and checking to see if we'd recently had any done so they were not duplicated. When we described the shudder, he knew what it most likely was . . . a "transmission shudder" described in a bulletin from GM which would be covered . . . and it was! We used the previously arranged shuttle service which was timely . . . little waiting . . with clean cars and pleasant drivers. We received a call in early afternoon that the car was ready and the shuttle came to pick us up. Cost was what we expected after a coupon and Rewards points cash-in. And the shudder is gone! One of our best visits to Richards Chevrolet. More
After Driving about 1 hr to get a trade in offer was VERY disappointed in the offer,They were Not even close to two other offers that we had, the only reason we went there is they had the car in stock that disappointed in the offer,They were Not even close to two other offers that we had, the only reason we went there is they had the car in stock that we wanted, We will wait,We confirmed or other offer and it was at least $4000.00More, They are great film /flamers. The take off you trade in value and offer you more on incentives, and discounts, Did not work!!!They may very well have a good rating on there service DEPT, But beware of there sale tactics !!! they then start getting picky about little thins that can be fix for little of nothing.they they tell you that the market value says your car is not worth as much, Strange that two other dealers did not have a problem, You figure it out!!!! More
Richard Chevrolet found the perfect vehicle for me, a 2024 Trax. Because it was shipped to me, I had to go through the education process through FaceTime. Bob Dreier made the process painless, at leas 2024 Trax. Because it was shipped to me, I had to go through the education process through FaceTime. Bob Dreier made the process painless, at least for me. He is very knowledgeable and patient. He walked me through every step and made sure I understood and was comfortable with all aspects of my new Trax. I would highly recommend Richard Chevrolet and Bob Dreier. They definitely go above and beyond. Love my Trax! Constance More
Very professional and knowledgeable. When you drop your vehicle off you drive into a very clean bay and are greeted with a smile.Than you are introduced to your technician who very polit When you drop your vehicle off you drive into a very clean bay and are greeted with a smile.Than you are introduced to your technician who very politely takes your information and explains in detail what the next steps are. More
Don Basil in service was amazing to work with for my oil change. I have an Audi but Don was recommended to me so I brought my car here for service. He got the parts for me in less than 24 hours, was waiting change. I have an Audi but Don was recommended to me so I brought my car here for service. He got the parts for me in less than 24 hours, was waiting for me when I arrived and was delightful to chat with. I only waited about an hour from start to finish and I could not have been more happy. Richard Chevrolet's service department is top notch More
One of the best Servive experiences I’ve ever had! I brought my vehicle in for service and was greeted by Don Basil. He listened to all my concerns, made his notes then went over the services that we I brought my vehicle in for service and was greeted by Don Basil. He listened to all my concerns, made his notes then went over the services that were due on my vehicle. He kept in touch with me during the day and called me when all work had been completed. Don Basil is a true professional who earned my confidence and I will return for all my future needs! More


