Richard Lucas Chevrolet - Service Center
Woodbridge Township, NJ
48 Reviews of Richard Lucas Chevrolet - Service Center
Excellent service all around. Very professional and convenient. Quick turnaround so you don’t spend your day in the waiting room. Very professional and convenient. Quick turnaround so you don’t spend your day in the waiting room. More
EDIT: Changing previous review due to the manager Harry following up with me. While I had a less than ideal 1st experience at this dealership, I very much appreciate the follow up. I’m willing to giv Harry following up with me. While I had a less than ideal 1st experience at this dealership, I very much appreciate the follow up. I’m willing to give Harry and the dealership the benefit of the doubt. Harry was professional and explained their side. He agreed with my frustrations and worked towards a resolution. Informed him how I felt swindled (not by him) but due to the rising estimates without any form of clarification and the lack of communication. Harry noticed some errors in the estimate which was reassuring. People are already hesitant with dealerships and my experience further proved my intuition. With that said Harry’s professionalism will make me comfortable enough to give them a second chance and at the end of the day I understand some service techs could be new and still learning as we all have to start somewhere. Will gladly given them more stars if my future experience goes better but as of now I will be keeping the stars as is until proven otherwise. To reiterate, this phone call was my first experience with Harry and he did not assist when I went to the dealership. Will ask for him on the follow up. More
Needed airbag recall to be done. Never dealt with them before. I called and got a quick appointment and was in and out in one hour. Clean waiting room and friendly service. Never dealt with them before. I called and got a quick appointment and was in and out in one hour. Clean waiting room and friendly service. More