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Richardson Buick GMC Cadillac

Midland, MI

4.6
159 Reviews

2400 N Saginaw Road

Midland, MI

48640

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159 Reviews of Richardson Buick GMC Cadillac

July 14, 2023

Dawn was the best service writer ever. Very customer focused and easy to work with. More

by TECASHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in service
Jul 17, 2023 -

Richardson Buick GMC Cadillac responded

Thank you for sharing this review - we think Dawn is pretty great too, and we're glad to hear she was able to take care of you!

July 14, 2023

I was happy to receive a car wash coupon after paying my bill:) Thank You! More

by MPTURNQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk Woman 10
Jul 17, 2023 -

Richardson Buick GMC Cadillac responded

You're very welcome! Thank you for sharing this review with us!

July 13, 2023

Very courteous, explains things well and worked to get us in as quickly as possible. Coat seemed a bit high and no offer of coupons. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 14, 2023 -

Richardson Buick GMC Cadillac responded

Thank you for your review and feedback, John!

July 13, 2023

Everyone I have worked with has been great. Smoothest transaction I have made to date. More

by lucas19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Goodwin, John Murphy
Jul 14, 2023 -

Richardson Buick GMC Cadillac responded

We are happy to hear this, Lucas! Thank you for your review!

July 10, 2023

Everyone is friendly and great in the service department and I was in and out in a timing matter! More

by ALJACOB989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 11, 2023 -

Richardson Buick GMC Cadillac responded

We are so glad to hear about your experience with our service department! Thank you for your review!

July 08, 2023

Considerate, friendly, explained the work that was done. Went above and beyond helpful to help me get to my car as I am disabled. Will go back when needed. More

by westie353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jul 10, 2023 -

Richardson Buick GMC Cadillac responded

We are happy to be able to take care of you and your vehicle! Thank you for your review!

July 07, 2023

Quick making appointments Friendly Explaining findings And offer a ride home to a stranded customer that needed to leave the car overnight More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Jul 07, 2023 -

Richardson Buick GMC Cadillac responded

We are glad to have been able to take care of you, Veronica! Thank you for your review!

July 07, 2023

Everyone is on the ball wait time is short if it is latter they have a car available they are very easy to talk to More

by JEOFFWEIL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 10, 2023 -

Richardson Buick GMC Cadillac responded

Thank you for your review!

July 06, 2023

My wife and I stopped into the BettennBaker GM/Cadillac Dealership in Midland. Our Salesman, Parker Anzalone, was excellent. Parker was so professional, informative, friendly and willing to spend over 5hr More

by 777ss454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Anzalone
Jul 06, 2023 -

Richardson Buick GMC Cadillac responded

We are so glad to hear that Parker was able to take great care of you! Thank you for sharing this review with us!

Jul 06, 2023 -

777ss454 responded

The sales manager and BettenBaker in Midland Michigan are next. 5-Star Reviews are coming.

July 06, 2023

The service department was very helpful with the issues with my truck. They took extra steps to insure my vehicle was fixed correctly. More

by mikebauer350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
Jul 07, 2023 -

Richardson Buick GMC Cadillac responded

We appreciate hearing this! Thank you for your review!

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