Richardson Buick GMC Cadillac

We are very very displeased with the service in relation to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear o to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear of the car. Our warranty that we paid $3000 for upon pressure in buying the car did not cover anything. And it was an electrical issue not related to wear and tear at all. We would never buy the warranty from Betten again and feel we were scammed upon buying such a bad product. We will be trying to dispute this warranty service. We feel that Betten should take some responsibility in selling something that is of no value and we will not be recommending again. More

Staff very courteous, helpful, explained what was done, and job was done in a timely manner. and job was done in a timely manner. More

Dawn was a very warm and competent service representative who handled the communications great. And the whole service team did a fine job so I am happy customer! who handled the communications great. And the whole service team did a fine job so I am happy customer! More

Service staff are extremely nice and helpful. It’s nice to walk in and have them call you by name. Always ready to explain everything until I understand. It’s nice to walk in and have them call you by name. Always ready to explain everything until I understand. More

Service was quick and friendly! Everything was explained to me in a timely matter! I will be back! Everything was explained to me in a timely matter! I will be back! More

We are from out of state working on a job site in their town has an issue with our truck got us in got us out within four hours for us To be able to go home. town has an issue with our truck got us in got us out within four hours for us To be able to go home. More

The people are great to work with. Good with keeping up on details to keep our vehicle in good shape. Good with keeping up on details to keep our vehicle in good shape. More

Matt Eickholt was excellent to work with. Have not used the service center for the new Enclave but have (previous Enclave) and will continue to use the service center. Have not used the service center for the new Enclave but have (previous Enclave) and will continue to use the service center. More

This is the first car dealer I look forward to going to and working with. Great to deal with and always thorough and responsive. Have worked with them on service and vehicle purchases the past 6 months and working with. Great to deal with and always thorough and responsive. Have worked with them on service and vehicle purchases the past 6 months and have only good things to say. More

Very efficient. Knew exactly what I needed and was in and out in a jiffy! Knew exactly what I needed and was in and out in a jiffy! More