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Richardson Buick GMC Cadillac

Midland, MI

4.6
159 Reviews
Call Dealership (989) 374-7000

2400 N Saginaw Road

Midland, MI

48640

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159 Reviews of Richardson Buick GMC Cadillac

October 08, 2023

Friendly staff, able to schedule work quickly. Price of oil change seems high - may start looking into non dealer options for that service. Miss car wash we use to get as part of service. More

by PRETTOJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
October 08, 2023

Service team is on top of their game! !! Always very satisfied when I need to come in. More

by Cmjgoblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Schramm, Dawn Johnson
Report | Print
October 07, 2023

They did a good job service in my vehicle. I was in and out there and a good time, the atmosphere was good, I'll be bringing her back. More

by bigdhagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
October 07, 2023

The Tech that worked on my car was sub par. So I needed new brakes when I just changed them and the rotors 2 months ago. Ask what pressure I wanted my tires to set to. And fail to change the pr More

by thaneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
Oct 10, 2023 -

Richardson Buick GMC Cadillac responded

Thaneds, Thank you for sharing your experience! My name is Aaron, General Manager at Betten Baker Buick GMC Cadillac in Midland. Although, this was not the experience we strive for our guests, I appreciate you letting us know so that we can learn from our mistakes. I'm happy to speak with you if you'd like to call me.

October 07, 2023

I appreciate the people and work done. I don't appreciate the idiot who thinks he/she/it can tell me how much I need to write. This will be the last time I bother to provide a review. More

by SNOWFLAKECUTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
October 06, 2023

First time using this dealer for my new buick oil change a maintenance Dawn and all dealerships employees were very nice. Will be back again More

by Janiece stahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Schramm, Dawn Johnson
Report | Print
October 06, 2023

Dawn is always looking out for the customer. All of the employees are friendly. Thank you service. More

by NICHOLSSP15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
October 06, 2023

Very friendly and helpful staff from the moment I walked in! Knowledgeable people, clean and comfortable surroundings! My agent Nick went the extra mile so that everything went smoothly. Thanks so much! More

by jjc.evart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Wyman
Report | Print
September 28, 2023

She is is very good at her job and she knows, everyone by their name's. More

by campoleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Dawn Johnson
Report | Print
Sep 28, 2023 -

Richardson Buick GMC Cadillac responded

Thank you for sharing your experience with Dawn! We appreciate your kind comments!

September 26, 2023

Prompt and courteous . Work was done in a timely fashion. Advice was offered about possible future repairs. More

by dsarafolean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn
Report | Print
Sep 27, 2023 -

Richardson Buick GMC Cadillac responded

Thank you for your review and for sharing your experience with us!

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