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Richardson Buick GMC - Midland

Midland, MI

Overview
Employees
Reviews
Vehicles
4.6
160 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2400 N Saginaw Road

Midland, MI

48640

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Showing 160 reviews

July 06, 2023

The service department was very helpful with the issues with my truck. They took extra steps to insure my vehicle was fixed correctly. More

by mikebauer350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
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Jul 07, 2023 -

Richardson Buick GMC - Midland responded

We appreciate hearing this! Thank you for your review!

July 04, 2023

Great service rep Dawn took good care of us and the vehicle was done when she said it would be More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
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Jul 05, 2023 -

Richardson Buick GMC - Midland responded

This is great to hear! Thank you for your review!

July 01, 2023

Great customer service, they were able to fit me in quickly! Friendly, good communication and clean. More

by LauraC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in Service
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Jul 05, 2023 -

Richardson Buick GMC - Midland responded

We appreciate this! Thank you for your review!

June 30, 2023

Went out of there way to get me. the vehicle I wanted. Will return to them when I am looking for another vehicle More

by georgelafave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smith, John Murphy
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Jun 30, 2023 -

Richardson Buick GMC - Midland responded

We look forward to working with you again! Thank you for your review!

June 30, 2023

Dirty finger marks left on my hood. If I am being charged for labor & shop supplies, please wipe your hands. More

by rdavis1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 30, 2023 -

Richardson Buick GMC - Midland responded

Hello - thank you for bringing this concern to our attention so that we may work to improve your experience moving forward.

June 30, 2023

The people are very nice and treat you good. I would recommend going there. I always get good service and a very honest place to do business with. More

by kmtownsend1958
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
The lady at the desk.i would give her 5 stars.
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Jun 30, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your review and recommendation!

June 29, 2023

The dealership employees take good care of their customers, including when you buy a new or used vehicle. More

by lulu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smith, John Murphy
Report | Print
Jun 30, 2023 -

Richardson Buick GMC - Midland responded

We appreciate hearing this! Thank you for your review!

June 29, 2023

Everyone was very helpful and friendly. Very professional and efficient.. Really enjoyed meeting and working with them. More

by MITZ500
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Worked with the service department and they handled recall issued
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Jun 29, 2023 -

Richardson Buick GMC - Midland responded

We enjoyed it, too! Thank you for sharing this review with us!

June 28, 2023

I was very pleased with the way scheduling was handled. Dawn at checkin was very pleasant and helpful. More

by Neru
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn
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Jun 29, 2023 -

Richardson Buick GMC - Midland responded

This is great to hear! Thank you for your review!

June 28, 2023

Always great service here! Also, I LOVE the courtesy car ride to work. Thank you for your superior customer service! More

by CTSTATBT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julie Rytlewski and Dawn
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Jun 29, 2023 -

Richardson Buick GMC - Midland responded

We are happy to help take care of you and your vehicle! Thank you for your review!

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