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Richardson Buick GMC - Midland
Midland, MI
160 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 160 reviews
May 31, 2023
Very efficient. Knew exactly what I needed and was in and out in a jiffy! Knew exactly what I needed and was in and out in a jiffy! More
by KAYLOBTL
Verified CustomerEmployees Worked With
Other Employees :
Matt Eickholt, Andrew Smith, Doug Demski, Julio Nieves, John Murphy
October 24, 2022
GM was a total arrogant jerk. Lied to my face until I called him out on it. Then to find out he wrote the sales person up because I caught him (the GM)in a lie. Makes zero since Lied to my face until I called him out on it. Then to find out he wrote the sales person up because I caught him (the GM)in a lie. Makes zero since I know. This is my warning DO NOT TO BUSINESS WITH THEM!! More
by Michelle Rankin
July 28, 2022
Its my second time going in for an oil change and service advisor Matt is just so kind and professional. I drive a Chevy but I won't take it anywhere else for my maintenance. Thank you!! advisor Matt is just so kind and professional. I drive a Chevy but I won't take it anywhere else for my maintenance. Thank you!! More
by Tammie
Employees Worked With
Matt
June 09, 2022
If I could've I would gave this place no star. Went there to test drive car and when I used the brakes the car turned right and steering wheel was not straight. Went back to dealership told them Went there to test drive car and when I used the brakes the car turned right and steering wheel was not straight. Went back to dealership told them what happen. Then saw them put car back on lot,without even looking at it. After I told them what happen. So If I was anyone looking for vehicle to buy this is not the place. More
by Cartage1364
Employees Worked With
Candace
March 24, 2022
Terrible customer service, the general manager was making disrespectful comments while the salesman and I were talking about trade in value on the vehicle due to a disagreement on the price offered. T making disrespectful comments while the salesman and I were talking about trade in value on the vehicle due to a disagreement on the price offered. Threw a paper at me and wouldn’t apologize when confronted why. Never been treated that poorly as a customer anywhere. Would not recommend this dealership to anyone, terrible experience More
by Chrisbostwick
Employees Worked With
Aaron Burch
January 19, 2022
This service dept. is top notch, with a very thorough multipoint inspection of my vehicles that gives me the peace of mind that assures a pleasant driving experience. The facility is always clean, and th multipoint inspection of my vehicles that gives me the peace of mind that assures a pleasant driving experience. The facility is always clean, and the staff are friendly and helpful. Richard K. More
by rkociba
Employees Worked With
Service Dept.
