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Richardson Buick GMC - Midland

Midland, MI

Overview
Employees
Reviews
Vehicles
4.8
270 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2400 N Saginaw Road

Midland, MI

48640

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Showing 270 reviews

June 27, 2023

Great job done in a short wait, thank you for doing a very professional job. More

by gdthornton1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mechanical
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Jun 28, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review - we appreciate hearing this feedback about customers' experiences!

June 25, 2023

Professional workers, always deliver on their promises! !!! Would recommend them to all my colleagues and relatives More

by T.harm1616
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
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Jun 26, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your recommendation and kind review!

June 24, 2023

Easy to make an appointment to have recall looked at. Rep was very friendly and kept me informed.. More

by RWOLVER672
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
She never gave me her name.
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Jun 26, 2023 -

Richardson Buick GMC - Midland responded

We are glad to hear this! Thank you for sharing this review with us!

June 20, 2023

Helpful, courteous and professional sales staff and business manager. Will definitely be recommending them to my friends! More

by dee757
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, John Murphy
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Jun 21, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your recommendation and feedback about your experience with our team!

June 18, 2023

Very friendly staff Not too busy, so was able to get vehicle in quickly for service Was offered a loaner car when service took longer than expected More

by C Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn??
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Jun 19, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your review! Thank you for your comments about our team!

June 17, 2023

The place was clean and orderly, the people were friendly and knowledgeable, easy in and out. More

by JCHRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service - Peasley, Chamberlin
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Jun 19, 2023 -

Richardson Buick GMC - Midland responded

We appreciate you leaving us this review and comments!

June 16, 2023

No pressure, excellent service, Very helpful, best deal, patient, Good attitude, aim to please, cooperative More

by mlpjc
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
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Jun 19, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your kind words about our team! We appreciate your review!

June 16, 2023

They were very courteous and timely. Dawn took really good care of me and kept in touch about my vehicle needs. Also having a loaner helped not to impede my life or plans!! More

by Jewels290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Report | Print
Jun 19, 2023 -

Richardson Buick GMC - Midland responded

Thank you for sharing this review and feedback with us! We are glad to hear that Dawn was able to take care of you!

June 15, 2023

The service and reception area was great! Clean, pleasant, on-time arriving and leaving. Thank you. More

by CON3HESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service scheduler
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Jun 16, 2023 -

Richardson Buick GMC - Midland responded

You're welcome! Thank you for your review!

June 15, 2023

We are very very displeased with the service in relation to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear o More

by Kelly Bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My husband only spoke with staff in the service dept.
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Jun 16, 2023 -

Richardson Buick GMC - Midland responded

Hello Kelly, we are concerned to hear about your experience with our service department and your warranty - we will ensure that this feedback is brought to the attention of management to be addressed. Thank you.

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