Richardson Buick GMC - Midland

This service dept. is top notch, with a very thorough multipoint inspection of my vehicles that gives me the peace of mind that assures a pleasant driving experience. The facility is always clean, and th multipoint inspection of my vehicles that gives me the peace of mind that assures a pleasant driving experience. The facility is always clean, and the staff are friendly and helpful. Richard K. More

This place is great!! Friendly staff and I would recommend this to anyone looking for a vehicle!! recommend this to anyone looking for a vehicle!! More

Went in today to look around....we didn't have much to work with credit wise but we left with a 2012 Dodge Caravan. Thank you Jose!!!! work with credit wise but we left with a 2012 Dodge Caravan. Thank you Jose!!!! More

Thanks to Raul Cruz for helping us find a car. Friendly. Focused on customer satisfaction. Focused on customer satisfaction. More

They did not update my sticker after oil change and I don’t believe that they did the routine inspection that comes with the oil change don’t believe that they did the routine inspection that comes with the oil change More

Timely and courteous. Dawn was very helpful and friendly. Our wait was short. Only suggestion is giving the customer a copy of the checklist and notes as to what may need attention in the future friendly. Our wait was short. Only suggestion is giving the customer a copy of the checklist and notes as to what may need attention in the future. More

Avoid this place for any service!!!! Took my truck in for a "service suspension" light and 51 days later they call to tell me the fix caused the power steering to go on my truck. They sai Took my truck in for a "service suspension" light and 51 days later they call to tell me the fix caused the power steering to go on my truck. They said i'm responsible for 1/3 of the cost to fix the power steering since the "fix" caused it. I have called GMC and made a case against the dealer because they are so incompetent you will get no wear arguing with them. After i picked up my truck i did a walk around the vehicle at home. The dash was loose and you could see gaps between the plastic and the steering counsel. it looks like they broke the plastic connectors for the dash attaching to the steering component and the computer for the dash was displaying a low tire on the wrong side of the vehicle. They also put all of my personal belonging in a box in the back of my truck. This box had a label on it for "highly corrosive material" and they thought it would be appropriate to put my belonging in it. This is the kind of service you will get if you choose this dealership. Also still waiting for the service manager to call me back to talk about these issues!!! More

Extremely overpriced and non responsive First impressions are important. I waited all day for a price check on a 2007 Honda Accord with over 100,000 miles. I saw vehicle on the internet. First impressions are important. I waited all day for a price check on a 2007 Honda Accord with over 100,000 miles. I saw vehicle on the internet. Stated they were very busy today. I drove to the lot to look and inquire in person. Vehicle was scratched and rusted at the scratches. Back passenger door looked like someone beat the vehicle with a hammer. The passenger side of the bumper wasn't connected to the car. The paint was completely gone above both drivers side doors. listed price over $8900.00. Shocked!! let them know and walked out. More

Lifrt Gate Lock Out It the cold snap in early February, our back lift gate on our Buick Enclave would not open. we took it back to the dealer. They did not know why the It the cold snap in early February, our back lift gate on our Buick Enclave would not open. we took it back to the dealer. They did not know why the gate would not work. After a little research, they and we learned that at zero degrees or colder, there is an automatic computer lock out of the lift gate, so it will not open. The electronic manual, stated this was to prevent damage to the motor and gate. we all learned something, while enjoying their waiting room, TV and a cup of coffee. They were pleasant o deal with. More