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Richardson Buick GMC - Midland

Midland, MI

Overview
Employees
Reviews
Vehicles
4.8
369 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2400 N Saginaw Road

Midland, MI

48640

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Showing 369 reviews

August 13, 2023

Dawn rocks! She’s super friendly & helpful scheduling my service appointments. She gets me in very quickly. She’s a great asset to the company. More

by DDUMONT56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
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Aug 14, 2023 -

Richardson Buick GMC - Midland responded

We think Dawn is pretty great too! Thank you for your review!

Aug 14, 2023 -

DDUMONT56 responded

You’re very welcome!

August 11, 2023

The service department is always great! I won’t take my car anywhere else for repairs More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson, Sherry Elder
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Aug 11, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your trust, Miranda! Thank you for your review!

August 08, 2023

Very friendly and professional. Quick customer service. Met all of my service needs in a timely manner. More

by Montyemtb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
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Aug 08, 2023 -

Richardson Buick GMC - Midland responded

We are happy to have been able to take care of you! Thank you for sharing this review!

August 06, 2023

Parker was very knowledgeable and polite. He worked very hard at get this deal to go through. More

by Brenda48632
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Murphy, Parker Anzalone
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Aug 07, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review and feedback about your experience with Parker, Brenda!

August 05, 2023

I had a great experience my first time being at the dealership. Sherry did a great job helping me get checked in. I appreciated her smile and positive attitude. Another gentleman pulled my car in. More

by KVMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHERRY ELDER
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Aug 07, 2023 -

Richardson Buick GMC - Midland responded

We are so glad to hear that this was your experience! Thank you for sharing this review with us!

August 05, 2023

Friendly and efficient service! Went above and beyond and washed my car before pickup as well! More

by avweber30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 07, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review, we are happy to have been able to take care of you!

August 05, 2023

Great people and great service. I would recommend other people for there service. And quick service. More

by TIM@KINGLUMBERCOMPANY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry, Mesha Mortensen
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Aug 07, 2023 -

Richardson Buick GMC - Midland responded

We appreciate your review and recommendation, Tim!

August 05, 2023

Sherry was our service contact and was by far the best, most knowledgeable and courteous person we have dealt with at Betten Baker. More

by TOTHMSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
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Aug 07, 2023 -

Richardson Buick GMC - Midland responded

Thank you for sharing this review with us!

August 02, 2023

Was in and out with friendly service. Fair pricing. Sure I’ll be back again. More

by SUBBY357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 03, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review, we can't wait to work with you again!

August 02, 2023

Since they do not have a car wash or wash vehicles after service like other dealerships do. They should offer free wash coupons for the car wash down the street. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2023 -

Richardson Buick GMC - Midland responded

We appreciate you sharing your suggestion to improve our customer's experience!

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